Mrs P's Journey to Live-In Care

Meet Mrs P and her live-in Care Assistant. We caught up with them to discuss their thoughts on moving from home care to live-in care

Your journey in care can change in the blink of an eye.

Beginning with just a handful of weekly visits to her Marble Arch home, Mrs P appointed Bluebird Care in August 2022. When her requirements adjusted, her Customer Service Manager suggested live-in care as an option to ensure Mrs P could remain at home with a handpicked, highly experienced Care Assistant.

The Bluebird Care customer matching process swung into action, with Mrs P’s personality, lifestyle, preferences, and interests paired with two experienced Care Assistants to ensure a fantastic fit. Her nephew was surprised at how quickly and easily her live-in carers were installed, and how simple it was to welcome them into his aunt’s home and life. Her nephew sharing his thoughts on the immediate impact and seamless progression:

“It’s the little things they do for her that show just how much they care about my aunt.”

Taking a single two hour break each day at a pre-agreed time, Mrs P’s security, safety, and support are safeguarded. With Mrs P as the sole focus of her live-in carer, her family have the highest level of confidence and assurance in a sterling standard of outcome-focussed, personalised care.

When Mrs P was admitted to hospital, a stressful time for any customer and their family, her care provision adjusted instantaneously with her nephew musing, “My aunt’s carers are both so amazing. During a recent hospital stay, they were with her, supporting her, going above and beyond their job description. Bluebird Care quickly adapted, and they are doing so well.”