Legal and Financial Matters

Knowing how much to pay

Every two weeks we will send you an invoice. This is a request for payment for the care and support you have received.  We can send your invoice by post or email. Let us know which you would prefer by contacting our Bluebird Care Doncaster Office on 01302 244460 or doncaster@bluebirdcare.co.uk

When will payment be due?

Bluebird Care Rotherham request payment one week following the date of invoice. You can speak to our Bluebird Care Rotherham Office on 01302 244460 or doncaster@bluebirdcare.co.uk to discuss payment.

Set up a direct debit

If you choose to pay by direct debit we will take a specified amount from your nominated account following the issue of your invoice.

Direct debits offer more flexibility than standing orders.You can choose to pay a regular amount as you would with a standing order. Alternatively, you can choose to pay different amounts each month to pay for the actual cost of your care and support for that period.

If you would like to set up a direct debit, please contact us at our Bluebird Care Rotherham Office on 01302 244460  or doncaster@bluebirdcare.co.uk and we will send you the documents you need for your bank.  

Transfer the payment electronically

You can pay our invoice by electronic transfer/internet banking. Please contact us at our Bluebird Care Rotherham Office on 01302 244460  or doncaster@bluebirdcare.co.uk to obtain our bank details (account name, sort code and account number) you will need these to transfer the payment. 

For help with funding, please see our Help with Funding page

How to find the right care for you or your relative

1. Find your local office

Bluebird Care delivers care from locally based offices, find yours to start your care journey today.

2. Get in touch with us

Fill in our call back form or give us a call to find out how we can help you.

3. Assessment

We’ll come out to you to find out what you or your loved one needs to help stay independent at home.

4. Care team chosen & care starts

You'll be cared for by our specially trained team to support you to remain at home for as long as possible.

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