Directors Named Winners Of Major Award

John Prendergast and Phil Miles were named triumphant at the Great British Franchise Awards.

Receiving the highly sought after title represents a big milestone for John and Phil’s journey in the social care sector. Originally with a background in the NHS and pharmaceuticals, since establishing the franchise in 2007 John and Phil have developed a successful local business that employs over 100 fantastic team members.

In this time, they have nurtured a positive, hard-working, and caring work culture, whilst building a strong reputation within the local community for delivering top-quality care.

Despite the extraordinary challenges created by the pandemic, John and Phil’s franchise has continued to thrive. An impressive feat, the leading home care provider has continued to deliver exceptional care to their customers time and time again as a result of tremendous dedication and perseverance. Because of this, they have been able to record no positive COVID-19 tests among their customers and no recorded incidences of transmission between Care Assistants and their customers.

Judges at the awards also highlighted Bluebird Care North Hampshire & West Berkshire’s continued growth as a business. With high staff retention, customer satisfaction, community involvement, and inspired leadership throughout, the duo were worthy winners at this year’s Great British Franchise Awards.

Reflecting on their award success, John Prendergast said:

 “It’s an incredible achievement to win this award. Our journey over the past 14 years is one I am extremely proud of. Bluebird Care North Hampshire & West Berkshire is now one of the leading home care providers within the region and recognised throughout for the incredible care and support our customers receive. Getting praise for this is terrific!”

Phil Miles added:

 “We’re delighted to be named as GBFA winner. An extraordinary accomplishment, this is even more impressive given the challenges presented by COVID-19. Yet, with teamwork and devotion, we have been able to deal with this situation, all whilst still growing as a business. We have an incredible team that always goes above and beyond for our customers. They are the true heroes – congratulations everybody.”