Meet the team
Wendy is a Registered General nurse and has twenty years' experience working both in the National Health Service and the private sector, with experience working in hospitals, nursing homes, commissioning services and nursing in the community.
Wendy is passionate about providing excellent care to her customers in the Waltham Forest area, having lived in the area for many years she is familiar with the diversity and the different needs of the people in the borough.
Our care workers are trained and supported to provide an individualised service to our customers according to their needs. We visit the customer in their own home to speak to them about the care they require. They may require a care worker to visit them weekly to take them out shopping, provide support with housework or assistance with bathing and making a meal. They may have recently returned from hospital and require some support until they are back on their feet again.
We also provide care for customers who may have a condition or illness, and require full 24 hour care to continue to live in their own home according to their wishes.
We provide support to customers and their families who are living with Dementia, assisting and enabling the customer to remain as independent as possible, in the environment they may have lived in for many years.
As care manager, Immaculate is in charge of compliance in line with the Care Quality Commission and her main responsibility is for the interests and well-being of all our customers and staff, in addition to the efficient day-to-day running of operations here at the Bluebird Care, Waltham Forest. Immaculate is also responsible for recruiting the best care staff to join our team as well as managing and upholding our excellent home care service for our customers. Immaculate oversees our training programme and ensures compliance across our whole service.
Immaculate has quickly risen through the ranks since starting here at Bluebird Care in 2017, as a Care Assistant, to Care Supervisor before taking up the role of Care Manager in October 2019. Immaculate is working towards completing the QCF Level 5 in Leadership and Management.
“My priority is to support our customers to live the lives they choose, keeping them at the centre of their care plan whilst ensuring dignity and respect is observed at all times. I provide support and guidance to our Bluebird team to fulfil their roles while working closely with the Director, Supervisors, Care Coordinator, Administrator and Care Assistants to ensure compliance and best practice at all times.”
My name is Karen and I am the care coordinator for Bluebird Care Waltham Forest.
I am the link between the customers and our care assistants in relation to care visits. My role is to ensure that all our customers receive their care visits at requested times and to ensure our care assistants have their weekly schedules within an acceptable time frame. I would rearrange care visits to suit our customers and upon their request.
I have 8 years experience working within the care industry. I first started my career as a care assistant in 2010 and within a very short period was promoted to senior care assistant/field care supervisor. It was in 2012 when I started my career as a care coordinator.
I enjoy working within the care sector delivering a high quality of service while also promoting equality, diversity, dignity and respect and making a difference to our customers wellbeing.
My Name is Alberto, I have been in the care industry since 2014.
I started as a Care Assistant. I enjoy helping people live a better life with simple acts of generosity such as giving them my time and undivided attention.
I joint Bluebird Care in November 2019 as a Care Assistant and in January 2020 I was promoted to Care Supervisor. With my new job role, I help our customers in a more holistic way, supporting them to make decisions that enhance their overall wellbeing. I also support our new and existing care staff to learn and develop in their role.
In 2015, I earned the QCF Certificate in Health and Social Care Level 3. This gave me the opportunity to improve my skills in the health and social care sector and have the right foundation to perform my duties as a care worker and Care Supervisor.
I am one of the Care Supervisors with Bluebird Care, Waltham Forest.
My name is Marcia; I started at Bluebird Care as a Care Assistant and was promoted to a Lead Care assistant.
I later on came back to Bluebird Care as a Care Supervisor. I am currently studying a BA degree in Health and Social Care Management and progressing on to level 4.
As a Care Supervisor my main responsibility is to provide ongoing support and care to all our lovely customers and Care Assistants. Making sure our customers receive excellent quality of care and support to keep them safe and comfortable in their own homes.
I am delighted to be a part of the social care sector and enjoy working with Bluebird Care Waltham Forest.
Office Administrator and Support Coordinator
My name is Jessica, I have been at Bluebird Care Waltham Forest for a year now. I started with the company doing a level 2 Business and Administration apprenticeship which I am happy to say I have completed with the help and support from all my work colleagues. I am now the office administrator and support coordinator.
Bluebird Care Waltham Forest is a lovely company to work for and the whole team is very friendly and easy to get along with, I enjoy being part of the team and feel comfortable and relaxed working.