Testimonials & case studies

Reviews from customers living in Newmarket, Ely, Mildenhall, Brandon, Lakenheath, Soham, Fordham, Burwell, March, Wisbech, Chatteris and other villages throughout Fenland and West Norfolk.

 

Reputation Reviews

Showing results 1 - 8 (of 42)

In my opinion, live in care works extremely well. Last year my mother suffered from a major stroke, and as a result was taken into temporary residential care. Mum was desperately unhappy there and wanted to leave, but a nurse at the facility raised concerns that she was unsettled, and wouldn’t be able to manage at home. Ultimately we decided to go against the nurse’s advice and took Mum home, and the difference we saw was amazing. She was happier, began looking much better and seemed much more able.

We recently saw the nurse from the residential home who apologised, and said how well Mum looked and was doing. She said usually she would have expected that someone would have returned to the facility in a week or two. Mum is settled at home in her own familiar environment, where she can go out and about locally, and visit her friends – all with the help of her care assistant. Live in care works really well, especially for Mum. She’s settled and happy.
 

K , Newmarket

I don’t believe we would still have our mum if it wasn’t for the care she has received through Bluebird Care, it allows her to stay in her own home where she is happy. Mum hated the idea of going into a care home and I’m sure she would have been very upset and just faded away if she'd had to. It was also important that we were able to take mum home after a long spell in hospital. It's lovely to be able to still visit our mum in her own home when we want to. Mum likes her carer and we are pleased with the care she receives. It's also good to know that there is someone there with her during the night. We would thoroughly recommend Bluebird Care to anyone who is thinking of having care at home.

Jane C

On behalf of all my family we would like to thank you and all your carers for the excellent and compassionate care that you have all shown to our mother.

Mrs R from Newmarket

I just wanted to say a huge thank you for supporting our Dad especially through the last couple of weeks which I know were difficult. The care the team provided has been exceptional and I would have no hesitation recommending your services to others

- Daughter of Mr P, Newmarket area

As a family we are immensely grateful to all the carers who have managed to keep Arthur at home for so long, in such good condition. They have not just cared for his physical needs; they have animated him and all have made efforts to keep him lively and interested in life. It's invidious to single out anyone in particular, but Gillian has responded to Arthur's likes and dislikes and made a big effort to engage him, play him music and so on.

We will have no hesitation in recommending Bluebird - and indeed already have on multiple occasions.

Mr W.

How lovely it is to talk to lovely people. Having them come to me is wonderful. The Bluebird Care team see me every day and it is lovely to have them.

Mrs H, Ely area

The care that we receive is exceptional. We have had experience of other providers and Bluebird Care is far the best.

My daughter is an ex-nurse and always tells her nurse friends to try Bluebird Care if they need care.

The dementia training the carers receive is amazing, from what the carers have said and from their knowledge.

Mrs Q

Really nice care workers, efficient courteous service. Was recommended by a friend, really please that when we did need support that Bluebird Care was available to us. 

Mr B

Page 1 of 6

Contact Us