Emergency Support Framework Assessment by CQC
Published: 22/07/2020
Emergency Support Framework Assessment by the Care Quality Commission
The Care Quality Commission, our regulatory body that regulates and inspects health and social care services, has carried out an Emergency Support Framework Assessment of our services to mainly inspect the following areas:
Safe care and Treatment
Staffing arrangements
Protection from Abuse
Assurance processes
Monitoring and Risk Management
We are proud to announce that Bluebird Care (Medway) has been assessed thoroughly by the Care Quality Commission and the outcome is that we are managing the impact of the COVID-19 pandemic in an efficient and safe manner to both our staff as well as our customers.
The overall summary includes information about the safety of our staff and our clients, the standard of care that we deliver, the internal and external stresses we are currently experiencing, how they are being managed, and sources of support that are available to us.
Emergency Support Framework Assessments are not inspections and the summary records are not inspection reports but we wanted to share this information with you to assure you that we continue to run a safe service during such challenging times of Covid 19.