Meet the team

Kevin and Tracey McCormack

Franchise Owners

Bluebird Care Maldon, is owned and run by Kevin and Tracey McCormack who bring a wealth of professional care and service experience along with management and organisational expertise to your local area.

Prior to setting up their network of Bluebird Care offices in East London and Essex, Tracey had fifteen years of experience in childcare services along with five years in adult health and social care. Kevin has 30 years of extensive business management experience having been a Director and Managing Director of several large media businesses.

Our vision is to be the very best local providor of quality care whatever the needs or requirements may be. To be able to support any individual or group regardless of circumstances through professionalism and specialist application when needed.

We aim to give our local community the opportunity to enjoy the highest quality of life and independence through the provision of professional care."

Julia Mills

Registered Manager

Hello, I’m Julia and I’ve had the pleasure of being part of the team at Bluebird Care Mid-Essex since 2019.

Having spent the early part of my career in HR and recruitment in hospitality and then the NHS, I am passionate about making a difference in the quality of peoples lives.

I am so very proud and privileged to lead a team of fantastic carers and support staff and the outstanding care each and everyone of them provide to our customers. 

Tracy Poulson

Office Manager - Maldon&Danbury

My name is Tracy , I have worked in care for about 20 years and have been working for Bluebird care since 2014 ,I wanted to be a Care Worker due to the flexibility around my children and my family life which worked out perfectly for me ,  I was employed as a care coordinator for the Mid Essex office in Chelmsford  then I was given the opportunity of becoming the Office Manager in our Maldon Office.

I find my job very rewarding managing the day to day running of the office and no day is the same , I enjoy meeting new customers and ensuring all customers , staff and there families are supported throughout there time with Bluebird Care , we have an outstanding team, who are all dedicated there Jobs .

I am very honoured to be part of such an outstanding team , one that I hope I will be a part of for many years to come.

Michele Steptowe

Care Supervisor

Hello, my name is Michele and I have worked in the care industry for the past 16 years. I chose Bluebird as my next employer after researching I found Bluebirds outstanding result given following a CQC inspection. I am employed as a field supervisor which means I will deal directly with our customers and staff on a daily basis. I complete initial assessments for new customers, compile care plans and complete regular six monthly reviews. This may be sooner if required. Following on from a review I will update the care plan accordingly and deliver these back to the customer taking the time to have a good chat ensuring they and their families are happy. I complete spot checks with our staff members giving them the opportunity to talk if they feel they want or need to. I am now completing the Carers Achievement Programme with all new care workers, in doing this they will be signed off and will have passed the 3 month probation. I enjoy my job and the people I work with we have a great team.

Victoria Cleaver

Finance and Accounts Manager

I have been at Bluebird Care since 2014 and I am fortunate to love my job and be a part of an ‘outstanding’ team. My role is more than a “traditional finance” role, which makes it very rewarding role – I get the opportunity to meet customers and employees and it’s amazing feeling knowing that as a team we have made a positive difference to someone’s life and been there to support them – may that be our customers, their families or a Bluebird Care employee

Lucy McCormack & Maryann Cleaver

Live-in Care Team

It is important to us both that we dedicate our full time role's to the management of Live in Care for our customers and our Live in Care assistant's, to ensure this aspect of our business is managed effectively and to the highest of quality standards. 

Live in Care is classed as a significant purchase, and whilst more cost effective than a residential setting the management of each individual Live in Care package requires a lot of time and attention.  If you would like to learn more about how we manage our Live in Care Package's and support our Live in Care assistant’s please navigate to our Live in Care FAQ's under the useful information tab on our website.

Whilst we are both well experienced in this service, we never lose sight of the difference we make in our customer's life’s. Being able to remain safe at home is a dream of many of our customer's and their families.  We work to make that dream a reality, ensuring that the customer is safe, happy and living their life to their full potential in the familiar surroundings of their own home.

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