Customer Stories – Canterbury & Thanet
Real Life Stories From Our Customers
Discover real stories from people and families across Canterbury & Thanet and see how personalised care at home has supported their independence, wellbeing and everyday lives.
Customer Stories
Real Experiences of Care at Home
Meet some of the people and families we support across Canterbury & Thanet and discover the difference personalised care at home has made to them and their loved ones.
Meet some of the people and families we support across Canterbury & Thanet and discover the difference personalised care at home has made to them and their loved ones.
From Uncertainty to Reassurance at Home
As Arthur's mobility declined, Iris found it increasingly difficult to care for him alone. Personalised support has helped Arthur remain safe at home while giving Iris valuable reassurance and time for herself.
Consistent and Compassionate Dementia Care
Regular Care Experts became familiar faces for Simon's mum, building trusted relationships while supporting the family through an incredibly difficult period.
Companionship, Shopping and a Helping Hand
What began as companionship and help with shopping developed into broader support that adapted alongside the changing needs of Liz's 91-year-old mum.
From Apprehensive to Relaxed With Home Care
Carol was initially apprehensive about receiving care at home, but regular, friendly Care Experts have helped her feel relaxed while making everyday tasks less tiring.
More customer stories
More From Our Customers
Read more experiences from customers and families across Canterbury & Thanet, from getting extra help caring for a loved one to adapting support as someone's needs change.
Read more experiences from customers and families across Canterbury & Thanet, from getting extra help caring for a loved one to adapting support as someone's needs change.
Getting Extra Help Caring for a Loved One
After caring for her husband for years, additional support with personal care and mobility helped one wife continue caring for him at home without managing everything alone.
Adapting Dementia Care as Needs Change
Delyth shares how flexible support and an adaptable care plan have helped her family as her mum's dementia care needs have changed.
Reassurance When Arranging Care for a Parent
One family shares the reassurance of having caring Care Experts supporting their elderly father and a local team available when they need to discuss his care.
Companionship and Care for an Elderly Relative
Regular care and companionship help one elderly aunt feel supported at home while giving her family valuable reassurance and peace of mind.