Simon's Story
Consistent and Compassionate Dementia Care at Home: Simon's Story
When Simon's mum was living with severe dementia, his family needed additional support at home. Through Bluebird Care Canterbury & Thanet, she received personalised dementia care from a small number of regular Care Experts who became familiar and trusted faces within the family home. For Simon and his family, that consistency helped them through what he describes as “the most difficult period in our family's life.”
The carers who came consistently really felt like part of our family unit and helped us cope with the situation.
Helping the family feel comfortable with dementia care at home
Introducing professional care into the home can be a significant change for both the person receiving support and their family.
For Simon's family, having Care Experts who combined professionalism with a friendly approach helped everyone become more comfortable with the new arrangement.
Simon explained:
The carers were all extremely professional whilst being friendly at the same time and helping us all feel relaxed to have them in our home.
Feeling comfortable with the people coming into the home was an important part of the family's experience, particularly while supporting Simon's mum through severe dementia.
Familiar Care Experts and continuity of care
Consistency became particularly valuable as Simon's mum continued receiving dementia care at home.
Rather than regularly seeing different people, she was matched with a smaller number of Care Experts who could become familiar faces.
Simon said:
They matched a small number of regular carers to my Mum to provide consistency and help build a caring rapport.
Having regular Care Experts provided an opportunity to build familiarity and trusted relationships over time.
Becoming part of the family
Those relationships became an important part of the family's experience of care.
Simon explained:
The carers who came consistently really felt like part of our family unit and helped us cope with the situation.
For Simon, the support wasn't only about having professional care in place for his mum. The familiar Care Experts also helped the wider family through an incredibly challenging period.
Prioritising comfort and wellbeing
Simon also valued the gentle and attentive approach of the Care Experts supporting his mum.
He said:
I genuinely felt like they had my Mum's comfort, peace of mind and well being as their priority.
For a family arranging dementia care for someone they love, knowing that their comfort and wellbeing are being prioritised can provide valuable reassurance.
Personalised dementia care in Canterbury & Thanet
Every person's experience of dementia is different, so the support they receive at home should reflect their individual circumstances.
For Simon's mum, having a small number of regular Care Experts helped provide the consistency and familiarity that his family valued.
Her experience demonstrates how dementia care at home in Canterbury & Thanet can combine practical support with familiar faces, trusted relationships and support for the wider family.
Looking for dementia care at home in Canterbury or Thanet?
If your mum, dad, partner or another loved one is living with dementia and needs additional support, our Canterbury & Thanet team can help you explore the care available.
We'll take the time to understand their circumstances, routines and preferences and discuss personalised dementia care designed around the individual.