Meet the team
Bluebird Care (Birmingham East) is led by Suresh Dakshinamurthy and Sumathi Manickam. They started delivering homecare in Birmingham East to help support customers in the area to receive homecare and support while remaining in the comfort and familiarity of their own homes. Delivering the highest quality of homecare and support is our absolute goal and the team would be delighted to hear from anyone who is seeking homecare for themselves or for a loved one, or would simply like to talk to someone about the services we provide.
The “Good Old-Fashioned Service” ethos of Bluebird Care matches our attitude to business and through this we have managed to create a care service that is both highly valued by its customers and widely respected professionally.
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Bluebird Care Birmingham East Care Assistants are exceptional. Our management team selects, trains and supervises them to ensure they’re best supported care professionals and have everything they need to deliver the very best homecsare. We look after our Care Assistants because we know happy colleagues make happy customers. We are fully responsible for all of their professional training and development, holiday pay and professional insurances. We look after them above and beyond our legal obligations and they are hugely valued members of Bluebird Care, They change customers lives for the better every day
Our customers love our Care Assisstants. Take a look at our testimonials and see what they say about our team.
Operations Head / Director
Sue Manickam provides strong, strategic leadership to Bluebird Care so we can provide the best homecare services. Efficiently manages the day to day running of the business. Allocate resources and monitor performance to deliver high quality homecare to customers within budget. Manages all aspects of the staff team and provide sound leadership to ensure staff are clear about their respective duties and responsibilities and have the support they need to carry out their roles safely.
Sue has worked as a Senior Physiotherapist as various NHS setups for 10 years. She has worked in various departments such as acute health, rapid response team and intermediate care setting and community services in UK NHS. In acute hospitals she has the experience in working closely with hospital discharge teams and rapid response team. She also has the experience in working closely with the various consultants, OTs, Nurses, social workers, health care assistants and all these experience has helped her role in Bluebird Care.
Sue’s personal target is to put all of her skills, knowledge and experience to ensuring Bluebird Care Birmingham East provides the highest standards of care to all our customers, both current and future, delivered by our friendly and dedicated team of professional care workers and office staff.
Registered Manager - Birmingham East and North
Debbie Morris - Regestered Manager - Birmingham East and North
Hi, I am Debbie, as the Registered manager, I’m responsible for overseeing the quality of care across the branch and live-in care teams. My aim is to ensure the delivery of the highest standards of care through tailored, person-centred care plans that offer outcome-focused delivery through dedicated, expertly-skilled care teams.”
I began my career within the care sector in 2003 and remained in the care industry ever since. I began my career as a monitoring review officer for a large Domiciliary provider, meeting all customers and gaining feedback to the care being provided, I found the role rewarding and enjoyed meeting people from all different walks of life.
After being in the reviewing officer role for three months I decided this was my chosen career path
"With a wealth of care experience in both managerial and carer roles, Debbie has worked closely with a variety of different conditions including dementia, Parkinson’s, and general elderly care, among many others. Followed by a Level 5 in Leadership & Management."
Qualifications and Professional Development
As well as having many years of practical experience in the industry, Debbie has also gained a range of additional qualifications in order to increase her knowledge further within the care sector. These include a Dementia Development course at Stirling
University and a Level 5 in Leadership & Management. She also has a Bachelor of Arts degree in Creative Writing & Journalism. In addition to her qualifications, Louise has also completed training in mental health and complex care (including non-invasive ventilation).
Business - Admin
Megan Parker - Business - Admin
I currently work as the office administrator for Bluebird Care. I have not done administration work before but I do have almost four years of experience in the customer service industry.
In my spare time I enjoy spending time with my fiance, catching up on my Netflix series, performing in plays and reading. Also, I recently graduated University in lockdown and completed my degree in acting with a 1st Class Honours. I moved to Blackpool for three years, with my fiance, to complete my degree, which was an amazing experience. In that time I worked as a scare actor for Blackpool Pleasure Beach and performed in the Winter Gardens.
However, now I am ready to work hard and excited to be a part of the Bluebird Care team.
Lead Care Assistant
Desi, Joined us in March 2018 is one of our Lead Care Assistant. She has been shortlisted as a finalist for the Category - The Home Care Worker Award under Great British Care Awards 2020
Desi has also completed her NVQ 3 in Oct 2020
Desi - “I work for Bluebird Care since 2018, I have always wanted to work in a job where I can help people and I received this opportunity. After 1 year working with Bluebird Care they offered me to start my NVQ 3, which I am almost finished. To appreciate my hard work, they made me Lead Care Assistant. I know this job is not rocket science, but by the end of the day I know all the service users will be safe and independent as much as possible”
Lead Care Assistant
Amanda, Joined us in May 2019 as a Care Assistant, now she has been promoted as a Lead Care Assistant. She has been shortlisted as a finalist for the Category - The Home Care Worker Award under Great British Care Awards 2020.
She has some good words about us "It is a pleasure working for Bluebird Care. When I was introduced I was shocked at how friendly all the staff were and well organized. Showing real care and interest to all clients needs. Giving sufficient times to care. No pressure travelling from one call to another. Now I am proud to be made Lead Care Assistant and will do my best to encourage the company to grow & succeed."
Lead Care Assistant
Naz, Joined us in Nov 2018 as a Care Assistant, promoted as a Lead Care Assistant.
Nassrat has Won and shortlisted for multiple awards in 2020
- Nassrat Bi was announced as the winner of the Dame Barbara Windsor Award at ITV Good Morning Britain’s (GMB) 1 Million Minutes Awards
- Nassrat won the prestigious ‘Individual Home Care Hero’ award at the Home Care Heroes Awards 2020
- Finalist for Bluebird Care’s National Covid-Hero Award for Supporting Customers Throughout the Covid-19 Pandemic
- She has been shortlisted as a finalist for the Category - The Home Care Worker Award under Great British Care Awards 2020.
She has some good words about us “I took up this position to give back to the community who require the most help. To this date it has been fulfilling role with ultimate job satisfaction! The training and support by my employer provided has enabled me to flourish into a Lead Care Assistant. The support network at Bluebird Care in management and co workers is fantastic. They encourage a safe and compliant healthcare practice which is inevitably is the best type of service for our clients. I envisaged to be with Bluebird Care for the near distant future to progress my own career aspersions.”