Testimonials & case studies

My father’s carer Ruth had the skill to recognise that he was in his last hour of life and she came and woke mum and I at 4 am so that we could be with him at the end.

Ruth was exceptionaland our whole family are immensely grateful to her for enabling us to be with dad at the end of his life.  

We cannot speak highly enough of everybody involved in dad’s care over the last 2½ years.  He had known his wife for over sixty years and thanks to Ruth she was awake and present for his death.

Further to our telephone conversation I wanted to tell you how exemplary your service has been; the care assistants have been kind, considerate, friendly, discreet and reliable throughout the six months of my husband's final illness.  At night when I was talking to him they would leave us in privacy.  In the daytime they would suggest things to engage him - taking him for a walk, sitting him in the garden, and later when he was housebound playing music for him, engaging him in talk when he wanted conversation but keeping silent when he clearly wanted to sleep.
 
I was particularly fond of Irene who cared for him many evenings, and Marie Pilar who cared for him in the afternoons - although Nazira who just started caring for him in the final week was also very compassionate and discreet and I'm sure he would have become very fond of her over time. Thanks again for all your help in securing the support we needed, and for sending the sort of care assistants he could be comfortable with.

Thank you so much for all the excellent work that you did in organising mum’s Care and we would like you to let the staff who looked after her know that we think that they did a truly excellent job.  It was refreshing to find an agency with such high standards, and we wish Bluebird every success in the future.

We would like to extend our gratitude to everyone at Bluebird for everything you have done for Mummy (and, therefore, for us) since you were asked to help last September.

The carers looked after Mummy with kindness and compassion, right to the very end, for which we will always be extremely grateful.

Please do pass on our thanks and very best wishes to all those involved with our mother’s care.

Living alone lacking support
I sometimes felt despair
Now I am happy to report
Bluebird really care.
 
The ready smile when I open the door
Is a comfort to me that is for sure
The import thing I do find
At last I have got peace of mind
Pleasant, willing, reliable too
Bluebird I am so glad I’ve got you!

Mrs J.H, Tooting

I wouldn’t hesitate to use Bluebird Care again in the future.

The staff are courteous and know what I like and don’t like.

I cannot speak highly enough of your organisation.