Why choose Bluebird Care for home care or live-in care

Why Choose Bluebird Care for Home Care or Live-in Care

We are Camden's best rated Home Care and Live-In Care provider as rated by the Care Quality Commission. We are rated overall 'outstanding' and for being well-led, responsive and caring. In fact, we are the best rated Home Care and Live-In Care provider in the whole of North London.

We are a true local provider of care, solely supporting people living in the borough of Camden. We are a closely knit team, led by our owner George Morris and Care Manager Karen Rides. We focus on safety and prompting independence at all times and we are proud of how adaptable our amazing team of carers are and the unwavering compassion and care they provide on a daily basis.

We never take a one-size-fits-all approach to care, our customers’ unique needs are considered every step of the way, meaning you stay in control of your care and support at all times. A member of our team will ask what is important about the way you live your life so we can provide the care you want, the way you want it.

Choosing Bluebird Care Means:

• No need to move to a residential care or nursing home
• A personal service where your unique needs are considered every step of the way, available as and when you need it - day and night
• Fully checked and trained, compassionate staff who respect your home and your privacy
• A flexible service, where every day can be different
• A wide range of care and support– personal care, housework, mediation support, social activities – you choose
• A proper introduction to make sure we have found the right person for you
• On-going contact and regular follow ups from a Bluebird Care manager and their team to check you are happy with our service

Regulated Home Care

Regulators across the United Kingdom and Ireland set out standards of care that regulated companies must adhere to. A regulated home care and live-in care provider employs its care assistants directly and is regulated by a governing body. In England we are regulated by the Care Quality Commission (CQC). As mentioned above we are rated ‘Outstanding’ by the CQC, this is only awarded to the top 4% of care companies. At Bluebird Care Camden & Hampstead we have been awarded an 'oustanding' rating in every inspection we have ever had, a huge achievement.

Being regulated ensures a set standard is being achieved when delivering care and you can rest easy knowing your chosen provider is safe to deliver care. 

Further Research if Required

A decision as important as selecting the right care company for yourself or a loved one is one that may require a lot of thought and research. A good place to start are websites like:

United Kingdom Homecare Association (UKHCA), https://www.ukhca.co.uk/

Homecare.co.uk www.homecare.co.uk

The CQC website – www.cqc.org.uk

What Makes a Good Home Care Provider

Home-care providers come in many different shapes and sizes, not to mention regulated and un-regulated. Unregulated care providers are not governed by any rules or guidelines and do not have to meet certain criteria. These often come in the form of an independent personal assistant or a smaller independent company. In some instances, you may find yourself in the position of being an ‘employer’ and have the associated insurance risks, the burden of national insurance and so on. Things to consider here are:

• Do they have adequate training?
• Do they have experience?
• What happens if they are sick or on holiday?
• Do they have any reviews or customer testimonials?
• Do they have insurance?
• Will they charge you additional travel time?
• Do they have relevant Police checks such as DBS?

How to arrange care at home with us?