Meet the team
Sophie and Jack Whitfield
Bluebird Care (South Gloucestershire) is owned and run by Sophie and Jack Whitfield. Jack and Sophie bring with them a range of experience in business, finance and customer service, with the focus of their business always being on putting the customer first.
Jack grew up in South Gloucestershire and so has a great understanding of the local community and the people within it. Like many other people, Jack and Sophie first came across the care industry when members of their families started to need a helping hand.
It made them realise what a profound difference good quality care can make to someone’s life. They decided to put together a team to provide care to a standard that they would be happy with for their own family and friends.
When not working, Jack can usually be found fishing or playing cricket. Together Sophie and Jack enjoy going for walks with their dogs, Pablo and Indy.
Cheryl joined the company in 2019 and came with over 30 years experience of working in the domiciliary care sector. Cheryl started her working life as a care worker and has worked in and managed a variety of different settings.
Live In Lead
I started my career at Bluebird Care as a carer and after just over a year I became field supervisor. I now manage the Live In department.
I thoroughly enjoy my role as I get the best of both worlds. Working in the office is great, there is a relaxed atmosphere and my computer skills, which were I might add were virtually nil, are surprisingly growing all the time. There is always somebody willing to help if help is needed.
The majority of my time is out in the field which is where I really come into my own. I absolutely love meeting the customers. Working with the live in care workers and delivering care should it be required. All in all I feel very lucky to be a small part of the Bluebird Care team.
I am the Accounts Manager here at Bluebird Care (South Glos) and joined in February 2019.
My role is office based and I work part time hours 3 days a week. Predominantly, I pay all the suppliers in a timely manner, prepare and invoice healthcare bodies, pay debts as they are due, oversee the issue of customer invoices and ensure receivables are collected promptly, record cash, online and cheque receipts, make bank deposits, process the monthly payroll and assemble year end information for the external auditors.
Outside of work, I play netball in the Glos Prem League and am just starting my 31st season. I also have 2 children who are both very sporty, so my free time is spent watching them, usually from a cold, wet and windy sideline!!
Quality and Compliance Officer
Amanda started her career at Bluebird Care as a care worker and is now the Quality and Compliance Officer. She manages the Team Leaders, who support the care staff out in the field. Amanda also audits care plans and care notes to ensure we are fully compliant.
Customer Assessment Officer
I am primarily office-based, overseeing the majority of work on Pass system, which is the software we use to orchestrate the various tasks we carry out in each care visit.
I also meet many new customers to talk through what the would like their care to look like.
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