Meet the team

Mike Thompson


Mike has 36 years in the Social Care Sector. He has experience of community and hospital-based practice in 16 Local Authorities, Primary Care/Mental Health Trusts and private organisations, including The Children’s Society and UNICEF.

Mike has travelled extensively in more than 70 countries and has taught English as a second language in South America. His travel and work experiences have helped shape his passion for human rights in all its forms and underpins his practice both with the individual person and at institutional level. 

He is a strong advocate of the ‘personalisation’ agenda as a means of strengthening social care values and the quality of care every individual has a right to expect. 

There are very challenging times ahead of us in social care but we will maintain our focus on providing quality care and support to our customers. Nothing else is acceptable. It is my passionate belief that when care and support is done well it can transform people’s lives.

Pat Robertson


Pat has 20 years experience in health, social care and education. She was initially involved in clinical practice in both the public and private sector hospital environments before developing an interest in the holistic care of older people. She subsequently practiced as Registered Manager in several Nursing and Residential Care Home settings specialising in dementia care.

Whilst in practice, Pat has acquired an in-depth knowledge of the legislative framework which directs and informs all aspects of health and social care provision, ranging from employment law to National Minimum Standards. 

She has undertaken training through nationally recognised course providers across a broad spectrum of specialist skill areas; equipping her to properly manage care provision, supervise staff and provide a personal caring service to clients and service users.

As a lecturer of Health and Social Care Pat completed her Cert Ed training in 2007. She taught on both level two and level three Health and Social Care programs at a local college and worked alongside examining bodies as Internal Verifier for EDEXCEL.

Alison Baysal

Operations Manager

Alison has 19 years experience as a Domiciliary Care Manager and has been with Bluebird since January 2016. 

I enjoy my job because every day is different. It’s challenging and fulfilling as you are always striving to improve practices no matter how good you are. Bluebird is a pleasant environment to work in because our team works well together. I get a sense of satisfaction knowing that I’m helping people when I go to work.

Outside of work Alison is kept busy taking her boisterous 17-month-old Labrador for walks along the beach. When she’s not out and about with friends, Alison is often engrossed in a good thriller or psychology book.

Sheila Swan

Training and Recruitment Manager

Having spent 22 years working in Social Services managing a variety care services and 10 years of experience as a GCSE and A-level teacher helping students launch careers in nursing and social work, Sheila brings a wealth of knowledge and experience to the Bluebird Care Hull and Beverley team.

It is a lovely job and I enjoy helping people via training to be successful in their new career in health and social care.

Sheila holds a bachelors degree in social work and a post-graduate teacher training degree from the University of Hull.

Lesley Wilkinson

Care Supervisor

Lesley started working in the care sector in 1998 as a mental health support worker, before moving to residential care home work where she progressed to a senior care-coordinator role.

I enjoy my job becasue I have the opportunity to make a difference.

Lesley holds a bachelors degree in social and human behaviour and provides a home to eight rescued cats.

Lauren Brooke

Care Supervisor

Lauren has worked in the care sector since 2013 and began her career at Bluebird Care Hull and Beverley in December 2017.

“I enjoy my job because I love to help people. No day is the same and I get to meet a lot of interesting and lovely people. I began my career as a care worker and the skills and knowledge I have developed over the years have really been really beneficial to my current role.”

In her spare time, Lauren enjoys taking her dog Lucy for walks.

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