Congratulations Rhiann

Rhiann is celebrating after being recognised as a top five finalist in the Team Member of the Year category at this year’s annual Bluebird Care Awards.

Rhiann Davies, Care Supervisor at local home care provider Bluebird Care Elmbridge and Runnymede, is celebrating after being recognised as a top five finalist in the Team Member of the Year category at this year’s annual Bluebird Care Awards.

Rhiann was selected from over 10,000 Bluebird Care staff across the UK and Ireland as a finalist for the prestigious awards, hosted at the world-famous Fortnum & Mason Department Store in London.

A team of expert judges heard how Rhiann goes above and beyond to be there for people who need care at home in the community, and builds great relationships with customers – who love her banter.

Rhiann is essential to making sure that people are matched up to the care and carers that are best suited to them when they need support in their own home to live independently and well.

When asked what she thinks makes a great team member, Rhiann told judges:
“It’s all about communication. You never know what call you’re going to get when the phone rings so you’ve just got to be ready for anything, and for whatever people need. You’ve got to be honest and kind.”

Rhiann’s incredible dedication to people in the local community receiving care at home comes on top of her busy schedule supporting her son who plays football for QPR and was recently offered an early scholarship. He is an Under 15 but plays up, representing the Wales national team playing in the men’s in the U16 squad.

She joined the world of care five years ago after a long career in retail management, where she developed crucial team and leadership skills as Area Manager. As the awards judging panel asked Rhiann about her life and work, she told them “I would never go back to retail ever. I love everything about Bluebird Care.”

Each nominee for the Bluebird Care Awards had been shortlisted from hundreds of applicants down to five finalists in three categories: Care Expert of the Year, Team Member of the Year and Registered Manager of the Year.

All 15 nominees had been invited to Fortnum & Mason in London for afternoon tea to celebrate their achievements and to meet with the judging panel to discuss their exceptional work in more detail, where a winner in each category was determined. This included hearing first-hand the impact each exceptional nominee has had on those in care, their colleagues and their local communities. 

Rhiann received a trophy and certificate along with her fellow nominees to mark her accomplishments.

The judging panel, made up of experts from across the sector, included: Gemma Lloyd Editor of Home Care Insight Magazine, Neil Browning, Head of Risk and Governance at HSBC and Jane Townson, Chief Executive of the Homecare Association. 

Rhiann and Kayley Ginn, Registered Care Manager attended the Afternoon Tea.

Rhiann Davies, Care Supervisor at Bluebird Care Elmbridge and Runnymede, said: 

“Putting a smile on someone’s face is what this job is all about – whether that’s my customers or my amazing team, it’s just about being there for people when they’re going through something. To be named as a finalist out of so many incredible colleagues for doing something I love is just incredible. I’m really grateful to my team for nominating me and very proud to represent Bluebird Care Elmbridge and Runnymede and all our customers!”

Jonathan Billington, Director of Bluebird Care Elmbridge and Runnymede, said: 
“We are all so proud of Rhiann for being recognised in the top five team members across the whole of the Bluebird Care network. Rhiann has exceptional dedication, and this recognition is very well deserved.

Rhiann is a credit to Bluebird Care, and she embodies the values of kindness and high standards that we promote.”