Meet the team

Sylvia Sayers


Sylvia is passionate about providing high quality care in her local area.  Having  come from a teaching background,her experience of managing teams of people has helped her select and develop a committed team of office staff and care workers.  Sylvia is also keen to encourage personal development among her staff to ensure that they are well equipped to perform their duties.  She has been involved in providing care for family members and realise how important it is to have support provided by people who genuinely care, and who are professional and well trained.  This was her motivation for setting up Bluebird Care Cornwall North.

Outside of working hours she is involved in her local church, and enjoys entertaining family and friends. Sylvia likes to cook, sew and plays piano.

Mark Sayers


Mark has been involved with education for just under 30 years. He has a Masters Degree in Professional Development as well as a Bachelor of  Philosophy (honours) and a Bachelor of  Education degree. He has vast management experience, including being a deputy head and a senior teacher. His knowledge of doing school timetables have stood him in good stead for overseeing the weekly roster of care visits. The roster is a key element in the day to day running of Bluebird Care Cornwall North and hence Mark strives to ensure the planning behind it is as good as it possibly can be.

He has a quiet, caring personality and is quite unflappable when the 'pressure is on'

Mark is a leader in his local church and has been to Romania to do voluntary work..  Mark enjoys hill walking, cycling and is a keen rugby follower and guitar player.  .

Kerrie Mallet

Registered Care Manager

Kerrie has worked in the Care industry for 25 years having started in a residential care home.  She can clearly remember her first day as a care worker and how excited she felt as she looked forward to embarking on her new career.  While raising her family, she continued doing care by working night shifts.  When Kerrie's children were older, she returned to day shift care work and studied towards achieving her NVQ Level 3 in Health and Social Care.  She joined Bluebird Care in July 2013 and this was her first experience in the Care at Home sector. 

I absolutely love working in this environment where it is so rewarding to help our customers remain safe and happy in their own homes.

Kerrie was made a Care Supervisor in 2014 and was then promoted to Care Manager in January 2017. She has recently completed her level 5 Management course.

I am very proud to be leading the hard working team at Bluebird Care Cornwall North.

Laura Burnage

Assistant Manager

Laura decided to start a career in care after her grandad spent some time in a hospice. She has been working in the care sector since 2014. Laura began by doing waking nights in a nursing home as this suited her family life at that time. Laura then started at Bluebird Care Cornwall North as a Care Assistant in 2017. In March 2019 she became a Care Supervisor and is now working towards level 5 in Health and Social Care. 

I really enjoy my role as a Care Supervisor as it enables me to help people and ultimately to make a difference in their lives.

Louise Ostrovsky

Training, Quality and Compliance Manager

After raising her family, Louise decided to train as a nurse which she did from 2007 to 2010. She successfully passed the course and taught First Aid in the Community with the Red Cross in Cornwall from 2011 to 2015. Louise decided to return to full time work when her children moved to high school and she joined Bluebird Care Cornwall North, initially as a care assistant. Louise was then appointed the care supervisor for the Camelford area. In January 2017 she took up her post as Assistant Manager.

I absolutely love my job. I get to work with lovely customers, fantastic professional care assistants and for a company that has just received ‘Outstanding’ for its care quality. I look forward to maintaining that high quality in the future.

Michelle Borlase

Care Supervisor

Michelle began her career in care in 2011, initially working part time. She enjoyed doing care work so much, that she became full time. She has gained experience working in a range of care settings across Cornwall.  
Michelle joined Bluebird Care in 2015 as a Care Assistant, and after 3 years, was given the opportunity to a  become a Care Supervisor. 

Bluebird Care Cornwall North have not only fully supported me as a Care Assistant but have provided me with the specific training I required to enable me to advance to this new role.

Michelle has been married for 25 years and has two grown-up sons who are both in the Military. 

In her spare time, she enjoys being outside, taking her dogs for walks and going fishing.

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