A Passion for Empowering Independence
Troy is a passionate and experienced Registered Manager with over 10 years in the domiciliary care and health care sector. He is dedicated to ensuring that clients receive high-quality, compassionate care that enables them to live fulfilling lives in their own homes.
Troy’s leadership style fosters a culture of continuous improvement. With a deep understanding of care regulations and best practices, Troy empowers their team to deliver exceptional, person-centered care. He fosters open communication and collaboration, ensuring every client receives individualized support that respects their unique needs, preferences, and goals.
Troy has championed exceptional care, empowering individuals to live fulfilling lives in the comfort of their homes.
Building Trust and Relationships
Troy believes in the power of strong relationships. He possesses exceptional communication and interpersonal skills, building trust and rapport with clients, families, and care staff alike. Troy actively listens to concerns and fosters a collaborative environment where everyone feels valued and heard.
Experience and Qualifications
Hallmarks of Troy's Approach:
Innovation: Troy thrives on finding creative solutions to ensure clients receive the best possible care, maximizing their independence and well-being.
Compassion: Troy leads with a genuine desire to make a positive impact, fostering a compassionate and dignified care experience for all.
Empowerment: Troy champions client-led care, supporting individuals to make choices and maintain control over their lives.
A Commitment to Outstanding Care
Troy's dedication to excellence extends beyond regulatory requirements. He strives for continuous improvement, actively seeking feedback and implementing innovative approaches that push the boundaries of exceptional care.
Ability to build strong relationships with clients, families, and staff.
Committed to Quality Care
Troy is a firm believer in the power of domiciliary care to empower individuals and maintain their independence. He is a strong advocate for continuous improvement and leads his team in delivering exceptional care that is tailored to each client's unique needs.
In his own words:
"There is no greater reward than seeing our clients thrive in their own homes. I am committed to fostering a supportive environment where our care team can provide compassionate, dignified care that allows people to live life to the fullest."
Experience and Qualifications
- Registered Manager with the Care Quality Commission (CQC)
- NVQ Level 5 diploma in health and social care
- Trainer in Moving and handling
- Trainer in Medication
- Trainer in Safeguarding
- Trainer in Basic life support
- Risk assessments
- Management Level 3 Control and Administration of Medication
- Basic Dementia Care Mapping and Person centered care
- Supporting people with Autism/ leaving disabilities
- NVQ level 2 Team Leader
- Mental capacity Act & Deprivation of Liberty Safeguards
Contact Troy today to discuss how your care needs can be met!