Five things to consider

When it comes to choosing a Live-in Care provider, it is important to consider these five things before deciding on your care company.

1. CQC rating

The Care Quality Commission (CQC) is the independent regulator of health and social care in England. They monitor, inspect and regulate all care services to make sure they meet fundamental standards of quality and safety. 

Our three-star "Overall Outstanding" CQC rating means we are the highest rated home and live-in care company in the whole of London. Less than 2% of care companies nationally have an "outstanding" rating and in London this figure is 0.4%.. You can read our CQC report here.

2. Consistency and continuity 

Our high levels of care continuity mean our customers see the same friendly faces day in, day out. 

At Bluebird Care, we pride ourselves on high quality service levels and seeing the same small group of Care Assistants helps keep customers comfortable and relaxed in their own surroundings.

3. We are a local, family-owned company

Unlike many care providers who are large national companies operating out of far away head offices, we are local to you.

Our office is based in Marylebone. We service three beautiful, central boroughs - Westminster, the City of London, and the Royal Borough of Kensington & Chelsea, and have long-established working relationshis with community healthcare professinoals such as GP's, district nurses, occupational therapists, physiotherapists, and hospitals.

4. Highly trained staff

Only the best Care Assistants pass our selection process and unlike many agencies, we employ all our own staff and train them above and beyond industry standard. We hire for innate, unteachable values - compassion, empathy, kindness - and train for Excellence In Care.

Our award-winning induction training is taught in our Marylebone office, with continual field shadowing and oversight that lasts the duration of a Care Assistant's employment with us.

5. Home and Live-in Care experts

Bluebird Care provide bespoke Home and Live-in Care tailored to you and your precise needs. 

This means our care services range from one hour visits, right up to 24-hour care and full overnight support. This means our Live-in Care customers can make use of our Home Care team when their Live-in Care Assistant needs a break or "double up" support.