Testimonials & case studies

We wanted to share the wonderful feedback from a KCC Care Manager that two of our Carers recently received while being monitored during a call.

The comments these ladies received included-:

"Great communications, fantastic empathy, really great overall care, a great relationship with the Customer which was obviously really important at this worrying time for her. "

This is quite an accolade, and it is really lovely to hear such great comments

KCC August 2019

“I really value the care I receive as this maintains my independence, I know there will always be someone coming in the morning and I look forward to the company.

I would really like my regular Carer to receive some sort of award, she is fantastic, and a brilliant Care Assistant who takes the time to know you and your routine, she has now got my care down to a fine art. She is always happy and smiling and makes my day. She really is a credit to Bluebird Care”

IW, Stockbury August 2019

In 20 years of having care provided we have never had such an amazing experience.  From the outset we were so pleased with the assessment and how the company was initially presented by SW. The Care Assistants came into our home making my Wife feel like she had always known them, and she felt so comfortable with them too. Thank you  

SW, Sittingbourne July 2019

I am writing to thank you for the wonderful care your staff gave my Husband at the end of his life. The Carers who came to help treated him with the utmost gentle, kind and caring attitude. He very much appreciated the help and support they showed him. He particularly enjoyed the humour they used at what was a difficult time for him. We hear so many negative comments about the caring profession but I can truthfully say that the experience we had with our Carers was exemplary. They arrived promptly, cheerfully. and took great care of both my Husband and myself. Please pass on my sincere thanks.

JO, Faversham July 2019

The carer’s are fantastic, kind and caring, they go above and beyond to help him and his needs, they even managed to get him the slide sheet that he needs with the help of the office.

He really believes that Bluebird Care (Swale) are the best care company for him

He said “He values having the carer’s in everyday because they come in with a smile, they are always happy and cheerful and makes his day.”

PG, Faversham June 2019

I write to thank you for the care received, I received visits from various Carers,  Without exception they were all very friendly, courteous and caring. In fact an early morning time to set me up for the day. And very much appreciated

TH, Sittingbourne May 2019

Thank you so much for all the care and support that the girls showed my mother during her last few weeks. You have all been fantastic. Well done on your services. 

We would like to take this opportunity to write on behalf of KW, to say how grateful we are for the care and respect you have shown to K. Your staff always gave him the full allotted call time, even exceeding this when his wellbeing was a concern, and would remain with him until i could attend...Once again please accept our gratitude for your excellent care and servi

JW May 2015