Testimonials & case studies

A really lovely commendation

 

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I have a daughter with cerebral palsy and who is 49 years old and since using Bluebird Care she has become a more relaxed person.

Her carers are all lovely and speak to her as a friend rather than as a disabled person.  They are always on time and are willing to take on any task that she asks them.  The office staff at Bluebird Care are also very pleasant and willing to help with any enquiry that I have.

I would recommend Bluebird to any of my friends without doubt.

Mother/Carer

We recently received this very lovely testimonial from the son of one of our customers about our PA to the Director, Gayle H.  When asked if he minded us publishing his comments, he was delighted. This is what he wrote:-
 

Good evening Gayle.

 I do hope that you are well and in good health on receipt of this communication.

 Gayle, I write on this occasion to commend you for :

 a) you're very polite 

b) understanding

c) empathetic

d) friendly

e) knowledgeable

f) sensitive

g) supportive

h) responsive 

i) caring

j) and above all professional assistance in sourcing empathetic staff to support my dear Mother who is a Senior Citizen.

 The support  of your team of Carers has been superb, and I do hope to invest in Blue Bird Care over the next few months.

A special thanks to the Imago team for pointing service users in our direction.  Dave D who is a Care Navigator gave us some very positive feedback from customers who use our sevice.  One quote from a customer was that

' your staff always have a smile for them and that means a lot'

My time at Bluebird Care (Medway). 
 
While being at Bluebird Care (Medway) I completed a level 2 Business Administration Apprenticeship. The course was a yearlong. The atmosphere in the office was always welcoming and everyone made us feel part of the team.
This apprenticeship has helped me gain more skills that would be relevant in many jobs and the course will also help with me when I am looking for a new job in the future. I’m not sure what I am looking for next, maybe another business administration job, but I haven’t decided yet.
Bluebird Care (Medway) has taught me a lot in a year, it has been fun, stressful and challenging, but in a good way. I’ve been pushed to better myself and my work and I have everyone here, including Charmaine the Director, to thank for everything I’ve learnt. It has been a pleasure working for Bluebird Care (Medway).
 
 
Deone L
22nd June 2018

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