Five Things To Consider

How to Choose the Best Home Care Company

When it comes to choosing a Live-in Care and Home Care provider, it is important to consider these five things before deciding:
1. CQC rating & report

The Care Quality Commission (CQC) is the independent regulator of health and social care in England. They monitor, inspect and regulate all care services to make sure they meet fundamental standards of quality and safety. 

Don’t just look at the CQC Rating  but also read the Care Quality Commission Report 2022

2. Consistency and continuity 

Continuity is so important.  Customers need to see the same friendly faces day in, day out. 
At Bluebird Care, we keep our Customers comfortable and relaxed in their own surroundings with Care Assistants they know and trust.

Thank you everyone and carers for the fantastic work they do. Bluebird Care are by far the best provider - always polite when the phone is answered and queries are always dealt with professionally.

3. We are a local family company

Unlike many care providers who are large national companies operating out of far-away head offices, we are local to you.  Being close by means it’s easy to keep in regular face to face contact with you and your carer assistants and we are never far away if extra support is needed.   

Local people, delivering care and support in the area they live in.

We are proud to deliver care to the whole Borough of Wandsworth including Balham, Battersea, Putney Tooting & Wandsworth. 

4. Highly trained staff

We turn away over 90% of those who apply to us as they are not up to our standard!  Only the best Care Assistants pass our selection process and unlike many agencies, we employ all our own staff and train them to standards exceeding other care companies in the area.  We recognise, reward and look after our team properly. 

5. Home and Live-in Care experts

Bluebird Care provide bespoke Home and Live-in Care tailored to you and your precise needs. 

Our care services range from 30-minute visits right up to 24-hour care and full overnight support.  This means our Live-in Care Customers can make use of our Home Care team when their Live-in Care Assistant needs breaks or double up support.

In our most recent Customer Satisfaction Survey, 100% of customers said they’d recommend Bluebird Care Wandsworth to family and friends.  Read what our home care Customers think of us: Customer Satisfaction Survey Findings for 2023 and this is what our Live In Care Customers say: Live-In-Customers-Satisfaction Summary-2023

I am very thankful that Bluebird was recommended to me. They came when I was at my lowest physically, emotionally and lacking confidence. Carers of Bluebird have helped greatly in my progress and made me confident and happy. My progress is ongoing. Thank you so much

Call Alice for free, expert advice on 020 8877 4950

We deliver care throughout Wandsworth Borough including Balham, Battersea, Putney, Tooting & Wandsworth

How to find the right care for you or your relative

1. Find your local office

Bluebird Care delivers care from locally based offices, find yours to start your care journey today.

2. Get in touch with us

Fill in our call back form or give us a call to find out how we can help you.

3. Assessment

We’ll come out to you to find out what you or your loved one needs to help stay independent at home.

4. Care team chosen & care starts

You'll be cared for by our specially trained team to support you to remain at home for as long as possible.

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