Case Study
Supporting a Client with Complex Neurological Needs to Remain Safely at Home
Overview
A client with complex neurological needs required a 24-hour support package following a significant deterioration in their circumstances. Prior to case management involvement, much of the care was being provided by family members, creating considerable emotional and physical pressure.
The family needed a provider who could deliver safe, consistent support, work collaboratively with professionals, adapt to the client's individual needs, support rehabilitation goals, and build trust through responsive communication.
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