About us
About Bluebird Care North Northumberland
About Us
Not all care companies are the same. Bluebird Care North Northumberland are a local family owned and managed company and we pride ourselves on the care that we provide to our customers. We believe that excellence in care really matters, and we are committed to providing the highest quality home care in Northumberland so that our customers can remain safely in their own homes.
We’re here so your mother or father, aunt or uncle, brother or sister, husband or wife, son or daughter, can keep their reassuring routines. Because as much as we all want to care for the people who mean the most to us, sometimes it’s just not possible. From once-a-week check-ins to make sure everything’s ok, to round-the-clock care when the everyday becomes too much.
Our Aims & Goals
We want to deliver outstanding quality care with enhanced training and support, customer and family engagement. We aim to maintain high levels of safety and compliance. We want to cultivate a culture of compassion and excellence. And we wan to build a strong community presence and measure our success.
North Northumberland
Our Key Values
Like the history of the Bluebird Care name, our flexible and personalised home care services are driven by our key values.
Like the history of the Bluebird Care name, our flexible and personalised home care services are driven by our key values.
Kind & Caring
Caring is in our nature and is at the epicentre of everything we do for our valued customers.
Professional & Respected
We pride ourselves on our professionalism, and aim to deliver premium care with respect and dignity.
Innovative
We are constantly innovating to stay ahead of the times, constantly evolving and developing our teams skillset.
Supportive
Offering individual, tailored support to every person in our care.
What makes our care services different?
Simply, that we put you, the customer first! Our aim is to provide the standard of care that we would want for our own families. This means valuing the unique qualities of each customer and seeing the whole person, not just a list of care needs. We pride ourselves on the level of care we deliver to all of our fantastic customers. Premium care.
We understand the importance of building trusted personal relationships that goes above and beyond the norm to ensure our customers are safe and comfortable at home. That’s why we ensure all of our care experts go through a thorough recruitment process, have a clear DBS check and are trained to the highest standard. We have built a diverse team of Bluebird's who give our customers and their families the peace of mind that their loved ones are being looked after with dignity and respect.
Our care experts are the heart of everything that we do. With resilience, compassion and a can-do attitude, our Bluebirds enjoy nothing more than making a difference each day and putting a smile on their customers face.
Useful Information
Case Studies, Testimonials & Blogs
Learn more about what we do at Bluebird Care North Northumberland
Learn more about what we do at Bluebird Care North Northumberland
Our CQC report
Bluebird Care North Tyneside/North Northumberland are rated 'Overall Good' once again in a recent inspection by Care Quality Commission (CQC) which was published in 5th October 2023.
We received a GOOD rating in all areas: Caring, Effectiveness, Responsiveness, Safety and being Well Led . Please click button below to download the full report. Alternatively you can see all reports on the CQC Website.
