Continued outstanding service say our customers in our latest survey!
Published: 16/05/2022
Bluebird Care Leeds North received confirmation of an exceptionally high rate of satisfaction amongst our customers and their families, in our latest survey. The results were collated in December 2021 and after analysing and evaluating the results and narrative feedback, the results and our response including planned actions were shared with customers in the April 2022 Newsletter.
We'll continually seek feedback from our customers, their loved ones, our staff team and other professionals we work closely with. We gather feedback in many ways, including day to day discussions with our customers and colleagues, feedback at care plan reviews, review platforms and our annual customer survey.
Sheree Jenman, Director says,
We'll always strive to deliver excellence in home care and it's great to know we're getting it right for our customers in Leeds. Our team are passionate about providing a reliable, trusted service with exceptional standards but we're certainly not a team to rest on our laurels! There's always more to be done and further ways we can improve our offering to our community. We work hard on evolving the business constantly, to ensure we remain Leeds most trusted home care provider.
