We believe that care matters and we are committed to providing the highest quality home care so that our customers can remain in their own homes.
What makes our homecare services different is that we put you first. We aim to provide you with the same standard of care that we would expect for our own families. This means valuing each person’s unique qualities and seeing them as an individual, and not as a list of care needs.
We work alongside families and individuals to tailor our services to help our customers stay in control of their own care for as long as they are able to. Delivering the very best homecare is our passion, and we strive to achieve this every day.
Can I just let you know that we have been very impressed with the service provided by Bluebird Care; sorting out Valerie’s needs so promptly and for getting copies of the plan to us so quickly. Since then the service from your office along with the carers that call here have been a pleasure to deal with. They are all such nice people. Long may it continue and please pass on our thanks.
Bluebird Care Hook & Kingsclere is a franchise owned and operated by P&M Homecare Ltd under licence from Bluebird Care Franchises Ltd. Registered in England and Wales. Company No. 06239123. Registered office: 17 Plantagenet House, Kingsclere Park, Kingsclere, Hampshire, RG20 4SW.
Bluebird Care offers a personal, professional service to you and your family.
Putting you first
We are determined to deliver the best possible care for every single customer.
We put our customers first
What makes our homecare services different? We put you first, every time. Our aim is to provide the standard of care that we would want for our own families.
Our services are flexible and respond to your changing priorities and needs. We help you to stay in control of your own care as far as you are able. That’s why we always listen carefully to what you tell us about how you want to receive your care and support.
Our staff recognise the unique qualities of each customer and see the whole person, not just a list of care needs. We value and respect our customers and the different ways they choose to live their lives.
We employ caring, capable and compassionate staff
We only recruit and train the very best care workers, who are dedicated to caring for our customers.
Our office team will keep in regular contact, so you soon get to know them. Building a relationship that you can trust and rely upon is central to how we manage our business. Our Care Manager will regularly check you are satisfied with the services you receive from us. We try hard to deliver what we say we will and to provide the consistent, reliable service you expect.
We welcome your feedback and we listen
We welcome feedback because this helps us to improve our services. You can talk to us about any aspect of your service, whenever you want. We want to make sure that that you are in no doubt about how to voice any concerns that may arise or to give us any positive feedback.
Call us on 01256 762324 to discuss how we can create a service that responds directly to your needs.