Our approach to supporting you

Care in the Comfort of Your Own Home

There’s no place like home, and we’re here to ensure you can receive the care you need while staying in the place you love, surrounded by family and friends. With Bluebird Care, there’s no stress, no upheaval—just high-quality, compassionate care delivered with a smile.

Our care visits are flexible and tailored to your needs, starting from 30 minutes and extending to live-in care if required. Whether you need occasional support, regular daily visits, or round-the-clock care, we’ll create a plan that works for you. We understand that accepting help can take time, so we’re happy to start small and grow your care package at your pace. From assisting with a few weekly calls to helping with daily routines, our dedicated teams are here for you, always at pre-arranged times so you know exactly when to expect us.

An Alternative to Residential Care

Many people think they must choose between living independently or moving into a care home—but there’s another way. Our home care service allows you to maintain your independence while receiving the support you need, so you can stay in your own home for longer without feeling like you have to uproot your life.

Free Care Consultation & Transparent Pricing

Starting your care journey can feel overwhelming, and you may not be aware of the various support options and benefits available to you. That’s why we offer a free care consultation to discuss your needs and explore the best solutions tailored to you.

We also believe in complete transparency when it comes to pricing. Unlike some providers, we have a simple rate that we charge for a visit and we offer one clear, fair rate for everyone—so there are no hidden fees or unexpected charges.

Keeping You & Your Loved Ones Connected

We use the latest care technology to ensure seamless communication and peace of mind for families. Our state of the art technology records all visits, medication details, and care notes using the One Touch Healthcare System, a secure online platform. Families—whether near or far—can easily log in to monitor real-time updates, check care plans, and communicate with our team. This system is particularly reassuring for those with family members living abroad, offering a way to stay involved in their loved one’s care from anywhere in the world.

Medication Support & Proactive Care

Managing medication can be a challenge, but we’re here to help. Our team ensures prescriptions are reordered on time, and our supervisors liaise with doctors if we notice changes in health that may require a medication review. Acting as the "eyes and ears" of care, we immediately flag any concerns, ensuring your wellbeing is always our top priority.

Local On-Call Support for Extra Reassurance

We know that care isn’t just about scheduled visits—it’s about feeling safe and supported at all times. While we’re not a lifeline service, if one of our care professionals finds you distressed or in need of help during an evening visit, we’ll stay and manage the situation, ensuring you feel safe and supported.

Let’s Talk About Your Care Needs

Your care should be shaped around you, and that’s exactly what we’re here to do. Get in touch with our friendly team to have a relaxed conversation about whatever you might need. We’ll tailor your care package as much as possible to your wishes while offering expert advice every step of the way.

Once you decide, we can quickly arrange your care and warmly welcome you to Bluebird Care Dudley, Wyre Forest & Malvern Hills, because when it comes to home care, you’re in control—we’re just here to help make life easier.