Meet the team
John and Suzzanne Elgar
Husband and wife team John and Suzzanne are passionate believers that high quality consistent care at home should be available and accessible to everyone as a basic right.
The decision to move into provision of care came about after a family member became more dependant and required significant care.
"Without my grandmother, the idea of a service which emulates what you would expect for your family would never have come into fruition, and the idea of running a care service, let alone an 'Outstanding' one, would never have occured to us," said Suzzanne
The care offered in some cases was not of a good standard and this has led to a partnership with Bluebird Care who we feel hold the same standards and core beliefs surrounding care provision as ourselves.
John brings to Bluebird Care Cherwell a wealth of business experience having spent the last 25 years in the IT industry working for and with a large number of global companies providing business and sales solutions for a wide range of customers. John will provide business operational skills to the Bluebird Care Cherwell team.
Suzzanne comes from a financial background working within some of the major financial institutions before having a career break to establish a family unit. She has also worked within the community as a volunteer worker and really understands the difference good quality care delivered in familiar surroundings can have on the individual concerned.
We feel that the care we provide should be second to none and that it should be delivered with the level of professionalism compassion and respect that we would expect for our families.
Why did I join care?!
My mother has been working in care for many years and has always said to me “Kerrie you would make a fantastic carer you have the heart and compassion for it”, (as mums do!)
I use to volunteer at a care home (where my mother worked at the time) and every Tuesday I would go in and help with the activities. I really enjoyed it! I use to listen to stories, play games, sing and help with events. The happiness on their faces when Id go in and see them just filled my heart so much.
So once my daughter went up to secondary school I was a little more free to be able to change my career of 16 years in retail (I have never been so scared to make such a huge jump).
I tried one care company before I came to Bluebird Care and I can honestly say working for Bluebird Care as a carer was amazing. The customers are just so inspirational, the care team are just angels in disguise and the office team work so hard to make sure our customers and carers are looked after, listened to and supported in any way they can.
Care is a career like no other, every day is different, everyone is different and every call is different.
I now work in recruitment for Bluebird Care which allows me to expand our care team of dedicated angels and to ensure the best care is always delivered. I may not get to see our customers as much anymore but I get to speak with them on the phone daily and to be able to make someone laugh if they are having a bad day or cheer them up is so heart-warming.
Care is much more than just a job it truly is and I can honestly say it was well worth the big jump.
Customer Liaison Manager
In October 2020, Tina Jones joined Bluebird Care Cherwell and North Bucks as Customer Liaison Manager. Her professional background in Sales and Marketing will be resourceful for the business however she also has vast personal experience of caring and supporting elderly family members. She has compassion and competency in this field.
During furlough 2020, she had spent 190 hours volunteering in the care industry and, after enjoying it so much, decided on a complete career change.
Tina has joined the Cherwell and North Bucks office glowing with positivity and has harnessed strong relationships with customers and carers already.
In her spare time, Tina enjoys walking her springer spaniel named Ollie, and has participated in charity treks with the British Heart Foundation to conquer The Great Wall of China and Machu Picchu.
Customer Care Support Officer
My name is Marko and my first experience in care was 12 years ago when I volunteered one summer at a Red Cross day centre. I absolutely loved my time there and the company of the people who attended the centre.
I then studied Pharmacology at Portsmouth University to further my education. Once I completed University, I found employment in a customer facing role where I stayed for 6 years as I really enjoy meeting new people and that human connection.
When Covid hit and we went into lockdown I was placed on furlough. This gave me time to reflect and made me realise that I wanted to do something more with my life and really help people which was why I made the decision to go into care and I have never looked back.
After researching local companies, I first joined a small company to gain valuable experience and then once the opportunity at Bluebird Care presented Itself was an easy decision for me. Having personally known John and Suzanne through being a friend of their son for many years I knew how dedicated they were to helping people in their local community.
From the first day that I came in to meet the team at my interview there was a great energy within the team and a sense of unity that I knew I wanted to be a part of.
Field Support Supervisor
My name is Julie, and I am now the Field Support Supervisor for Bluebird Care Cherwell & North Bucks having progressed with the Company since I started four and a half years ago.
I spent many years looking after children as a registered child minder, but It was when my mother was diagnosed with a terminal illness that I decided to use my skill set to pursue a new career in care.
After looking at care companies in my locality, I started my career journey with Bluebird Care as a Care Assistant in my local community and quickly progressed to being a Lead Carer. I am now a Field Support Supervisor looking after our customers and Care Assistants. I have found Bluebird Care supportive throughout my time with the company and I like working for a family run company.
One of the many things l love about my job is seeing our customers on a daily basis is making their lives a little easier, seeing them smiling and happy at home and enjoying the company of their Care Assistant’s. I also love working alongside my colleagues and offering them support daily. I take pride in performing quality checks on the care being provided in people’s homes to ensure we maintain our outstanding rating from the Care Quality Commission and provide the care standard that we would all like our families to receive.
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