Outstanding Live In Care in Cheltenham, Tewkesbury, Bishops Cleeve

Bluebird Care operates in Cheltenham, Tewkesbury, Bishops Cleeve and the surrounding areas, offering home health care services to our customers. Our teams are managed from our Stroud Office, which was rated ‘Outstanding’ in our last inspection, showing that our carefully-selected team delivers the highest standard of care and support to whoever works with us.

Only three in every hundred home care providers have earned the 'Overall Outstanding' rating from the CQC

 

The Benefits of a Fully-Managed Live-In Care Service

We assume all responsibility for recruiting and training your 24-hour Live-In Carer, and manage their pay, pensions and holiday cover for you. We cover the cost of indemnity insurance in the workplace, and should you ever be in the position where you no longer need support, we find alternative placements for your Live-In Carer, so you don’t have to consider redundancy payments. In addition, our dedicated office team is always available to help you get the best possible value from this service. We can help you organise outings or events, liaise with medical professionals to arrange appointments, and help you access community resources to improve your well-being. We are happy to visit you in your home, or to arrange for you to visit us if you prefer.

Live-In Care Support

It made it much easier to go away knowing mum was cared for properly... We will definitely use your services again when we take a break

Mrs Hamhill - Cirencester

Specialist Dementia Support

Our full-time Live-In Carers are trained to help and encourage our customers to live fulfilling lives, by identifying key skills which they have accumulated over a lifetime, and supporting that customer to continue using them even if they have lost a key stage in the process. Maintaining positive engagement can reduce feelings of frustration, isolation or uselessness; these feelings are often key motivators in difficult behaviour patterns. No two people are the same, which means that no two people’s journey with dementia will be the same. The extensive knowledge gained by the team allows them to be flexible and adapt our care delivery to meet the unique needs of our customers as they arise. 24-hour live-in care can be the perfect solution for someone living with dementia, as their Live-In Carer has the whole of their working day to build strong relationships with their customer, and to find ways to give them the best quality of life.

Leadership within the service was strong which supported staff to be motivated and clear on support that people needed. Staff were imaginative and highly pro-active which meant the service was outstandingly responsive to the changing needs of people, including people living with dementia

Care Quality Commission, 2017

 

Temporary Live-In Care

Instead of disrupting your care by temporarily moving to a care home, you can rely on Bluebird Care’s home healthcare services to step in when your current care team is ill or needs time off. Moving into a care home is a lot of stress, so instead, we can arrange a stress-free handover with your current team, so you can stay at home and remain in your established routines. Once we have completed our initial set-up, any subsequent respite care is significantly reduced, making this a great option if you require multiple breaks per year.

In our last customer survey, all of our customers who responded said that our staff have the right qualifications and skills to provide them with the care which they needed.

 

 

Can I choose who delivers my care?

Yes. We like to involve you in the recruitment and selection process as much as you want. We will let you know who is available, and arrange for an informal meeting before any commitment is made.

Can my care assistant assist me during the night?

Bluebird Care’s care assistants will be happy to help at any time of day or night. It is important to remember that everyone who works in the UK has the right to 8 hours uninterrupted sleep, or compensatory rest if their sleep is disturbed, so whenever you do require assistance there must be a period where the care assistant is able to rest.

Can my care assistant replace my gardener or handyman?

Our live-in care assistants will be on hand to support you with all your everyday hobbies and interests, including gardening or small home improvement jobs. As such, they will gladly join in with using lightweight hand tools in the garden or assist in changing a lightbulb. However our staff should not be carrying out more heavy duty tasks that would usually be completed by an expert - any work which requires certifications, such as plumbing, heating or electrical repairs should only be attempted by a specialist.

Can my live-in care assistant drive for me?

At Bluebird Care, we’re happy for you to request a live-in carer who can drive. If you wish one of our staff to drive your own car then it must be a suitable, safe vehicle with appropriate insurance. We can provide you with clear advice on what you should look for in an insurance policy, although we are not able to promote or endorse individual providers.

Is Live-in Care 24 hour care?

It can be, but each care assistant will be expected to be available to work for only 8 hours or so per day. If more than 8 hours per day of care is required then more than one team member will be required.

Is Live-in Care a cheap alternative to a care home?

Definitely not! Live-in care is simply the best quality of care you can commission. The care which is received is tailored specifically for you; no-where else will you receive the undivided attention of a dedicated care assistant who will adapt and train to meet your needs and requirements. The cost is roughly equivalent to that of a good residential home.

Is Live-in Care suitable for everyone?

Not everybody. However, if you would enjoy the company of someone in your home who will take an interest in you and will help you to achieve whatever you want, then live-in care should work well for you.

What standard of accommodation do I need to provide?

Your care assistant will require their own room, with a comfortable bed, storage for their belongings, and a chair and desk or table to work or study at. There should be suitable lighting, definitely a window and power sockets available. You will also need internet access which your care assistant can use.

Will I always have the same care assistant?

This depends on how you want the package to be set up. Your care assistant will need regular time off, approximately one week in four, and also around five weeks’ holiday per year. If you need care every day, 365 days a year, it is best to have a small team of care assistants who you will get to know. This ensures that there is always someone on hand with whom you have a good working relationship with.

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