What is CQC and what do they do?

Published: 22/05/2019

The Care Quality Commission (CQC) is an independent regulator of health and adult social care in England.

The Care Quality Commission (CQC) is an independent regulator of health and adult social care in England. They inspect a variety of places that include NHS trusts, independent hospitals, GP practices, walk-in centres, out-of-hour services, dentists, care homes, nursing homes and many more. It is their role to register, monitor, inspect and rate care services, ensuring that the service provided is well-led, effective and compassionate. The reports are then published online with performance ratings to help the public choose high quality care services.

The CQC set standards of what good and outstanding care looks like, encouraging improvements for any care services that may score anything less. Where poor care is found, the CQC can take action against those responsible, to protect people from harm and make sure that the care they receive meets the standards that they expect.

With over 200 office locations, Bluebird saw a range of ‘Overall Outstanding’, ‘Excellent’ and ‘Good’ inspection ratings across their offices from the Care Quality Commission (CQC). Fiona Williams, Director of operations, said
“We are delighted that 6 of our offices have achieved the maximum ratings available from their regulators. Consistently delivering the very best care of the highest standard to our customers is our ultimate goal and these inspection ratings place the offices in England in the top 1% of home care providers.”
 
Here at Bluebird Care Central Bedfordshire we are very proud of all the reports and the great comments from our customers and great team. If you can, please take a few minutes to read what the CQC say about our service: https://www.cqc.org.uk/sites/default/files/new_reports/INS2-2473886111.pdf