Meet the team

We specialise in working with customers and their families who require care in their own homes. We offer a unique service of personalised care visits from check-in visits to full live-in support.

The whole of our care team receive the best quality mandatory training with Bluebird Care. Training, ongoing and refresher is the key to our success as a quality provider. We know that giving your staff the best tools to do their job gives them the best knowledge to ensure that every individual we care for has the best outcome.

Our management team offer the best pastoral support for our care team to ensure that we keep up with our outstanding reputation. 


Lynne Churchill

Director & Franchise Owner

Lynne Churchill became the new Franchise Director for Bluebird Care Cardiff South and The Vale. Lynne’s background is in Sales, Marketing and Recruitment. Lynne has vast experience of working alongside partner blue chip companies throughout the UK. Implementing marketing strategies, sales processes and winning major sales. Over the last 27 years Lynne has gained a wealth of experience in this area working specifically in Healthcare, Lynne will harness her experience to move the business forward to the next level. In her spare time Lynne enjoys cycling, walking and outdoor activities.

Julie Pope

Registered Care Manager

Julie Pope has been with the company since its outset in 2009.  Julie is a highly experienced Registered Manager who holds an NVQ level 4 in Management along with a QCF level 5 in Health & Social Care. Julie has worked in the care sector for many years starting with the NHS before moving to a large charitable organisation and then into the private sector.

At Bluebird Care Julie is responsible for the day to day running of the agency along with recruitment and quality control. Julie has a passion for providing high quality care and meeting the needs of our customers.

Roxanne Porter

LEAD Supervisor Cardiff and The Vale

Roxy started with Bluebird Care Cardiff South and The Vale in February 2021 with the sole purpose of increasing the quality of care that we deliver in Cardiff and The Vale by managing a team of 3 Care Supervisors. Roxy has vast experience in care having worked in the Care Sector for over 10 years. She brings a wealth of care, systems and IT experience with her. Roxy is currently studying for her Level 4 in Health and Social Care Leadership. 

Karen Razaq

Finance and Payroll Officer

Karen is the Finance Payroll Officer for Bluebird Care Cardiff South and The Vale. Karen has a wealth of experience working in accounts and joined us after working for another local Care Provider. Karen enjoys travelling new places, trying new experiences and spending time with her family.

Tania Donaldson

Care Supervisor

Tania spent many years in the catering industry before joining Bluebird Care as a Care Worker. It soon became clear that Tania had a passion for quality and was promoted to Care Supervisor for Cardiff South in April 2019. Tania is the first point of contact for her customers and Staff. Her main duties are completing spot checks, supervisions and quality reviews.

Katie Barnfield-Lake

Administration Assistant

Katie is administration support for our entire team. She supports all services including Live In Care, Domiciliary Care and Respite Care. She has been with Bluebird Care for 5 years and is a whiz with IT. Katie's main role is to organise monthly induction and refresher training, implement the recruitment process, customer and employee surveys, arrange birthdays and organise events, the list is endless. 

We hope one day Katie will be one of our business operations manager.

  • What makes employees happy and why it is important we constantly re-visit these areas
  • Workplace flexibility - Offering flexibility when staff need it most
  • Employee benefits - Pensions, rewards, bonus, incentives and recognition
  • Career development - Supporting further education
  • Good manager-employee relationship - Open door policy
  • Personalized employee experience - Every member of our team feels valued
  • Long-term Benefits - Supporting retention