Bluebird Care launches new support app for their care teams

Published: 28/11/2017

We’re proud to announce the launch of our ground-breaking Staff Guide mobile app...

We’re proud to announce the launch of our ground-breaking staff guide mobile app.

We deliver over 180 individual care visits to vulnerable residents throughout Bromley every day. This innovative mobile app, created by Bluebird Care’s experts and drawing on feedback from focus groups across the UK, provides instant accessibility of critical information to our Care Assistants providing frontline care and support in our customers’ homes.
In supporting our Care Assistants in their challenging role by utilising technology with which they are already familiar, such as their mobile phones, we continue to ensure that we can support our Care Assistants any time, any place, with tools that they already know how to use and which will always be readily accessible.
The Staff Guide app follows the introduction of the PASSsystem in 2016. The PASSsystem is a revolutionary new approach to Home Care harnessing the power of mobile technology. Care Assistants follow digital Care Plans using their mobile phones and information about the care that they are delivering – for instance care notes and medication records – is transmitted back to the office in real-time.

This means that we are better positioned to make informed decisions, take quicker action where required, and are able to offer a safer, more robust, more consistent service as a result.
By combining Homecare expertise with mobile app capability, Bluebird Care strives to be the vanguard of change in the industry, continuously improving operations to empower our Care Assistants to deliver excellence in care.