Bluebird Care Sunderland named one of Top 20 home care providers in North East England

Published: 06/08/2019

Bluebird Care Sunderland has been named one of the North East England top 20 home care providers by leading home care review site, homecare.co.uk.

Bluebird Care Sunderland has been named one of the North East England top 20 home care providers by leading home care review site, homecare.co.uk. 

The award is based on reviews from Bluebird Care Sunderland customers and their loved ones. Reviews from home care providers across the North East England were analysed by homecare.co.uk, before a top 20 list was drawn up.

Reviews praised Bluebird Care Sunderland for the excellent and caring staff (both carers and management) that they have and for the flexibility, trustworthy, punctual, professional and reliability of the service they offer. The service was effective from the first contact.

There are 254 home care providers in the North East England. The home care providers were rated on: 

•    Overall Standard 
•    Staff
•    Care and Support
•    Management 
•    Treated with Dignity 
•    Value for Money

Bluebird Care Sunderland’s website , www.bluebirdcare.co.uk/sunderland provides more information about the varied services they offer. They provide care at home to customers in the areas of Sunderland, Washington, Houghton-le-Spring and Hetton-le-Hole – from 30 minute visit to 24hours care 365 days a year, including Live-In support if required. Bluebird Care Sunderland is registered with CQC to support both Adults and Children from 4 years and above.

Thomas Chacko, Director at Bluebird Care Sunderland, said: 

“We are very pleased and so honoured to receive this accolade from homecare.co.uk, and for the third year running! Every year is important to us and we continue to strive to do our best and more for our customers.

“Our effort is recognised again this year by our customer's independent review so I would like to thank everyone who has taken the time to share their experiences. We however, could not have received this honour without the hard work and commitment of our staff, so I would like to thank them for all their hard work and sheer dedication to our customers.” 
          
Amanda Hopkins, reviews manager of homecare.co.uk, said:

“People are living longer with more complex conditions, so home care providers, which offer compassionate, personalised care to people in their own homes are becoming increasingly crucial in today’s society. Home care providers are also vital in enabling people with disabilities to stay as independent as possible and still live in their own homes.

“Looking for the right home care provider can be time-consuming and difficult. We hope our awards will help to make people’s search that little bit easier.” 

Please click here for the full list of winners. . 

The homecare.co.uk Top 20 Home Care Awards are based on nearly over 17,000 reviews by service users and family / friends of service users from between July 2015 and 28 June 2019.

The Awards are based on The Group Review Score as of 28 June 2019 The Group Review Score is derived from the average of all the Review Scores of its members with a Review Score.