Meet the team

Charley Collins

Customer Care Manager

Charley Collins is a key member of Bluebird Care Management team with over 16 years of experience in the Care Sector. Charley has worked across many roles within the industry from Care Homes to Domicillary Care, with an NVQ level 5 In Healthcare and Level 3 in Management Charley is committed to delivering a high standard, person-centred Care to all customers.

As a Community Care Manager, Charley, supports  new customers navigate starting care by completing new customers assessments and creating their person centred care package, getting them up and running.  Charley also leads members of our care team to support them in ensuring the best care is delivered and they have the right support and training to do this, to be the best they can be in their roles.

Tracy Smith

Office Adminstrator

Tracy plays a key role in supporting the daily running of our business as Office Administrator, from welcoming our team and customers both by phone and in person, to helping support with compliance and quality.

Page 2 of 2