Bluebird Care Lewes District, Brighton & Hove Letter to our Customers: 2 November 2020

Published: 02/11/2020

We thought prudent to reiterate the Government’s position of expectations regarding social distancing and the measures we feel are essential to keep both you, our staff and your/their families safe.

Further to the Prime Minister’s announcement I am writing to outline our position and the on-going pandemic. As you are no doubt aware the situation remains fluid and as such, we find a second English National lockdown pending as of the 5th of this month.

We, therefore, thought it prudent to reiterate the Government’s position of expectations regarding social distancing and the measures we feel are essential to keep both you, your families and our staff and their families safe.

The following has been taken directly from the Government Coronavirus website and explains the restrictions and ‘support bubbles’, please see the information and link below:  https://www.gov.uk/guidance/new-national-restrictions-from-5-november

Meeting with family and friends

You must not meet socially indoors with family or friends unless they are part of your household - meaning the people you live with - or support bubble.

support bubble is where a household with one adult joins with another household. Households in that support bubble can still visit each other, stay overnight, and visit outdoor public places together.

You can exercise or visit outdoor public places with the people you live with, your support bubble, or 1 person from another household (children under school age, as well as those dependent on round-the-clock care, such as those with severe disabilities, who are with their parents will not count towards the limit on two people meeting outside).

Outdoor public places include:

  • parks, beaches, countryside,
  • public gardens (whether or not you pay to enter them), allotments
  • playgrounds

You cannot meet in a private garden.

What a support bubble is

A support bubble is a close support network between a household with only one adult in the home (known as a single-adult household) and one other household of any size.

This is called making a ‘support bubble’.

Once you’re in a support bubble, you can think of yourself as being in a single household with people from the other household. It means you can have close contact with that household as if they were members of your own household.

Once you make a support bubble, you should not change who is in your bubble.

Continue to follow social distancing guidance with people outside of your household or support bubble. This is critical to keeping you, your family and friends as safe as possible.

Who can make a support bubble? If you’re in a single-adult household

You can form a support bubble with another household of any size that is not part of a support bubble with anyone else if you:

  • live by yourself – even if carers visit you to provide support
  • are a single parent living with children who were under 18 on 12 June 2020

Therefore, until these restrictions are reviewed in early December 2020, we would like to thank you and your family for following the guidance and would ask that should our carers visit your property to provide care, that any persons not receiving care directly from us are in a different room from where the care is taking place. In addition to this, we would remind all concerned that effective hand washing and hygiene, social distancing and face coverings still remain paramount in combating the disease.

Please be assured that as a Company we still remain committed to the safe and responsive delivery of care to our customers and, again, at the time of writing we can report that as a Company we are yet to have any confirmed cases of COVID19 within our customer base or carer teams.

As ever, we thank you for your continued support and custom and thank you for following all the Government guidelines in relation to social distancing.

Gary & Michelle Johnson