Testimonials & case studies

We take pride in what we do to deliver the highest quality home care and live-in care in Norwich & North Norfolk. Read on to see just some of the lovely things our customers have to say about us.

Showing results 1 - 8 (of 17)

"My husband has been a client of Bluebird Care over the last six years due to cancer and diabetes as I am unable to give him showers, dress him or help him with his visit to the toilet. During this time his needs have changed. The young ladies who have looked after my husband have been very professional, caring and very empathetic when talking to him. They take the time to listen to what he asks for and comply with his wishes. They also take the time to talk to me, including me and supporting me. I could not have my husband at home without their help and support not only from the carers but from the administration staff. Thank you all for your continued support."

Wife of Customer 30th April 2024

"The service provided is very good and helpful. Their employees are all kind and cheerful and reliable in their work." 

Wife of Customer - 23rd March 2022

"The ladies who come in are polite, very friendly and caring. They look after my mum very well. The carer always has a chat with Mum to put her at ease before she goes into the shower. Mum looks forward to her visits. Everyone involved in your company is so thoughtful. Mum had a wonderful week when a staff member came to stay when another was on holiday. The house was spotless, there was nothing more that Mum could have wished for. She was perfect and Mum made a wonderful new friend. Thank you Bluebird Care, you are all wonderful."

Daughter of customer JE 23 December 2023

Bluebird carers look after my Grandad twice a day, morning and bedtime making a huge difference to his day. The carers are always happy and cheerful to see my Grandad and very helpful with his needs, he looks forward to them coming round also, especially for the cooked breakfast to start his day!

My Grandad recently entered his own poems into a competition run by Bluebird and was over the moon to have won. The prize was an Afternoon Tea brought to my Grandad's door, served and presented to us beautifully. An experience that my Grandad, who lives alone, found highly enjoyable and motivational in writing more.
Thank you Bluebird for helping support my Grandad in his later years, you make a huge difference to his day.

Granddaughter of customer KC  5/10/21  homecare.co.uk

 

"A smart carer from Bluebird brightens my day.

A kind word and a smile does go a long way.

Getting about their work most efficiently.

Not a minute lost looking after me.

I never want to say goodbye, and do my best to hide a sigh."

AR : customer 10/5/21 homecare.co.uk

 

“Bluebird carers looked after my parents for the last few months of my mum's life and have helped keep my dad safe and sane since he was widowed. As a very private and independent gentleman, he struggled with the concept of needing twice daily care, but the tact and diplomacy shown, as well as the kindness, has helped build his confidence. The carers work hard to tap into his interests - wildlife in the garden, favourite TV programmes and most recently encouraging him to play his piano for them. I live a distance away from my dad and it is a huge relief to know he is in such good hands. Thank you for being so kind and for taking the time to get to know and understand him.”

BC : daughter of customer 17/9/21 homecare.co.uk

I am writing to thank you all for the care and help you gave me during what was a very stressful time. I do not require any care now but will miss your company. Should I need help in the future I know I can call upon you.

A great big thank you to XXXX for ringing, I have never ever known a caring company like Bluebird, I can't thank you enough.

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