Bluebird Care York is delighted to celebrate an exceptional achievement in its latest internal quality audit, securing an impressive 94% compliance score and proudly earning the Gold Compliance Mark. This recognition highlights the team’s unwavering commitment to delivering high-quality, person-centred care throughout the York community.
The National Support Team’s Quality division praised York for its strong governance, thorough processes, and clear dedication to continuous improvement. The audit outcome reflects the collective effort of the entire team, whose hard work and professionalism underpin everything they do.
Registered Manager, Sam Mortimer, praised the York team, saying:
I am incredibly proud of our York team for achieving such a brilliant result. This compliance score is a direct reflection of the passion, dedication, and consistency our staff demonstrate every day. Everyone should feel extremely proud of this moment.
Following this success, Bluebird Care York is now eligible to work towards the highly prestigious Diamond Quality Award. To achieve Diamond status, services must build a portfolio of evidence that demonstrates excellence against a series of NICE Home Care Standards, recognised across the UK as a benchmark of outstanding quality.
General Manager, Ann-Marie Bowyer, added:
Our York team has set a fantastic standard with this Gold award. We’re excited to begin the Diamond Award process and showcase the brilliant work happening every day within the service. I have every confidence the team will excel once again.
Bluebird Care York extends its congratulations to all colleagues involved and looks forward to the journey ahead as it works towards achieving the Diamond Quality Award.
