Bluebird Care introduces pioneering real-time technology app to make customer care even better

An award-winning Worthing care provider has gone mobile and invested heavily in a pioneering new app to enable all of its staff to provide a cutting-edge level of care.

An award-winning Worthing care provider has gone mobile and invested heavily in a pioneering new app to enable all of its staff to provide a cutting-edge level of care.
 
Bluebird Care Worthing is giving every member of staff access to the new PASSsystem app on their mobile devices.
 
The organisation provides at-home care for anyone, from adults with physical disabilities to the elderly, to give them and their families more independence and comfort in their own homes.
 
With a local office based in Rustington, Bluebird Care provides a high quality, local service across the whole of Worthing, Arun, Horsham and Adur.
 
Now every single carer is receiving training in an innovative and technologically advanced way of making sure customers receive the most up-to-date and accurate level of care with the introduction of Bluebird Care’s PASSsystem.
 
Sheila Davis, who works as care assistant, said “I love the new PASSsystem it gives me all the information I need at my fingertips and I know it is up to date rather than having to worry when the last time the paper care plan in my customers’ homes was last updated.”
 
Director of Bluebird Care, Fiona Ryder, said:
 
“The PASSsystem is a mobile app, which every member of staff now has on their mobile phone. When our carers are out and about and have seen a customer, they will use the app on-the-go, wherever they are in the area to log what has happened during their visit.
 
Other carers can then access this information, wherever they are, and will know exactly what to do when they visit. The password protected information can also be accessed and updated from the head offices instantly if we receive information about a customer’s condition.
 
This will save time, meaning we can spend more time with customers, provide a constantly up-to-date health record and enable us to share best practice. We are thrilled to be able to introduce this system and are sure it will improve our service even further.”
 
Fiona added:
 
“We introduced the PASSsystem to help care workers manage their visits. Our Care Support Software is intuitive and helpful.  It will make business-transforming efficiencies and give us peace-of-mind care delivery reporting.
 
Customers are also able to log-in, at anytime, to assess and keep up-to-date with the real-time information about the care of their loved one.”
 
For more details contact Bluebird Care by calling 01903 730026, emailing worthing@bluebirdcare.co.uk, or by visiting their website  www.bluebirdcare.co.uk/worthing