Katy joined Bluebird Care Gosport in 2020, stepping into her role as Supervisor at the very start of the COVID-19 pandemic. With a background in community healthcare across several sectors, she brought with her a deep commitment to supporting people to remain safe, well, and independent, even in the most uncertain times.

Throughout the pandemic, Katy worked tirelessly to ensure customers felt connected and cared for. As restrictions eased, she championed inclusion and organised a series of uplifting social events, from celebrating the Queen’s Diamond Jubilee to the King’s Coronation, bringing joy and a sense of togetherness to those who needed it most.

Katy’s passion for tackling loneliness has seen her forge strong relationships with local charities and community groups, helping Bluebird Care play a vital role not just in the lives of our customers, but in the wider community too. Her efforts reflect her belief that good care goes beyond practical support, it’s about connection, dignity, and belonging.

Her dedication and leadership saw her progress to Registered Manager, where she worked in close partnership with Director Kat to shape the future of care at Bluebird Care Gosport. In recognition of her exceptional impact, Katy was nominated for the 2024 Regional Registered Manager of the Year award.

Following her return from maternity leave in March 2025, Katy stepped into her current role as Operations Manager. In this role, she leads with a clear focus on long-term quality, ensuring both customers and Care Experts experience excellence at every step. Katy continues to embody the values at the heart of Bluebird Care, compassion, commitment, and community.