Five Things to Consider
When it comes to choosing a Live in Care provider, it is important to consider these five things before deciding on your care company.
1. CQC rating
The Care Quality Commission (CQC) is the independent regulator of health and social care in England. They monitor, inspect and regulate all care services to make sure they meet fundamental standards of quality and safety.
Our three-star "Overall Outstanding" CQC rating means we are the highest rated home and live in care company in the whole of London. Less than 2% of care companies nationally have an "outstanding" rating and in London this figure is 0.4%.. You can read our CQC report here.
2. Consistency and continuity
Our high levels of care continuity mean our customers see the same friendly faces day in, day out.
At Bluebird Care, we pride ourselves on high quality service levels and seeing the same small group of Care Assistants helps keep customers comfortable and relaxed in their own surroundings.
3. We are a local family company
Unlike many care providers who are large national companies operating out of far away head offices, we are local to you.
Our office is based in Gloucester Place in Marylebone. We only operate within the Cities of Westminster and London meaning we have better relationships with community healthcare professionals such as GP's, district nurses, occupational therapists and hospitals.
4. Highly trained staff
Only the best Care Assistants pass our selection process and unlike many agencies, we employ all our own staff and train them to standards exceeding all other care companies in London.
Our award winning induction training is taught across five days, with a further three days of training out in the community with our most experienced care staff.
5. Home and Live in Care experts
Bluebird Care provide bespoke Home and Live in Care tailored to you and your precise needs.
This means our care services range from 30-minute visits, right up to 24-hour care and full overnight support. This means our Live in Care customers can make use of our Home Care team when their Live in Care Assistant need breaks or double up support.
Call us for free, expert advice on 0203 957 4160.
How to find the right care for you or your relative
1. Find your local office
Bluebird Care delivers care from locally based offices, find yours to start your care journey today.
2. Get in touch with us
Fill in our call back form or give us a call to find out how we can help you.
We’ll come out to you to find out what you or your loved one needs to help stay independent at home.
4. Care team chosen & care starts
You'll be cared for by our specially trained team to support you to remain at home for as long as possible.