Meet the team

Nick Ward

Principle Franchise Director

He is responsible for the financial & commercial aspects of the business.

Before setting up Bluebird Care Wellingborough; Nick had been working as a response worker/ personal assistant for a learning disability specialist domiciliary care provider. This gave him a valuable insight as to the service needed by vulnerable individuals so that they can stay in their own homes and receive support. In that role he had the opportunity to take an active role in joint working with other services to ensure the care provision met the individual's needs and most importantly their "wants".
Nick is a qualified ROSPA Moving & Handling instructor.
In previous roles Nick has worked as both a manager and team member. Nick feels that this experience helps him with the managing of the service, whilst understanding the needs and concerns of the ground level staff. Nick's background was routed in the Military and Police Force until he felt compelled to see the world. He travelled extensively and spent time as an expedition leader, a scuba diving guide, a Scout Leader for The Boy Scouts of America and an activity instructor, amongst other things!

Becky Upcraft

Registered Care Manager

Becky is the Registered Care Manager.
Becky is responsible for ensuring the service not only meets, but exceeds the legal and organisational compliance standards. Endeavouring to continually maintain a high quality provision and meeting the expectations of the people who receive the care as well as those in their circle of support.

I started working for Bluebird Care Wellingborough as Deputy Manager in September 2011 and was promoted to the Care Manager position and gained my Registration in 2014. I have been working in various care settings since 2002 and in a leadership role since 2008.
My day to day responsibilities include the safe and compliant running of the business from all organisational and logistical aspects. I do the auditing and monitoring of our paperwork to ensure we are always compliant with our regulator, (CQC) as well as maintaining our consistant high standards of care delivery.
In regard to staffing, I am responsible for recruitment & selection including interviewing & undertaking necessary DBS checking in addition to managing our dispersed workforce.
I have attained qualifications in: NVQ 3, 4 & 5 in Health & Social Care & LDQ 3 Award in Supporting Adults with a Learning Disability. I have also undertaken other relevant training that will benefit me in performing in this role.

Clare Smith

Deputy Manager

Clare is our Deputy Manager.
She manages the team of Support Supervisors and ensures the customer experience is of a high standard.

Clare came to us from a learning disability home care specialist. She is responsible for ensuring that the care delivered is appropriate to the customers wants and needs. Her responsibilities include undertaking assessments of new customers, setting up the care provision including ensuring that the individual is aware of all funding requirements and terms of the provision. She liaises with the coordination team to assign appropriately trained carers. She arranges and attend reviews for customers and liaises with external professionals as necessary. Clare has an NVQ 3 in Health & Social Care, is a Dementia Trainer and a Dementia Friend. She has a person centred approach in both her management style and delivery of care to her customers. Her organisational skills are second to none and is a great representative for Bluebird Care in every capacity.

Danielle Hallett

Support Coordinator

Danielle is our Support Coordinator.
Danielle has been with the company since 2010. She is mainly responsible for managing the rota changes and staff absence. She is also part of the oncall emergency team and continues to provide direct care to our customers in the evenings and at weekends. Danielle has an NVQ 3 in Health & Social Care. She has worked tirelessly to help grow the business and her dedication, hard work and loyalty make her a valuable and integral member of the team.

Dallas Salsbury-Newman

Support Supervisor

Dallas is a Support Supervisor.
Dallas has been a carer both personally and professionally. When she joined our team she came from a Live-in specialist company. Dallas has an NVQ 3 in Health & Social Care. She is responsible for supervising a team of carers whilst monitoring work performance to ensure high standards of care are provided to our customers. A newer member of our team, Dallas has shown the aptitude for supervising others and being a positive role model. Her customers have identified that she is not only a capable carer, she also inspires confidence that they are in safe hands.