Combining care with technology
Technology is a wonderful thing! At Bluebird Care Warrington our staff now follow digital Care plans on their mobile devices using electronic care management software – a far more efficient, secure and reliable system than the paper ones it replaced.
This software allows our care assistants to update care notes and medication records instantly, and facilitates real-time transfer of this information back to staff in the office. Changes to care plans, following a review meeting with a customer, can be similarly recorded by our supervisors and made "live" at the push of a button.
Because of the investment we have made in this technology, we are better positioned to make informed decisions, take quicker action where required, and are able to offer a safer, more responsive, more consistent service as a result.
Monitoring Your Care
Via uthe family acces portal, approved relatives, advocates or neighbours can gain remote access to care plans, care notes, weekly rosters and staff attendance times.
Openness and transparency are important ideals to us. The introduction of family access to our service brings peace of mind to families who can rest assured knowing that their loved one is being well-cared for, a benefit especially valued by those who do not live locally and are unable to pop round to check in on them in person.
By combining our expertise in home and live-in care with the latest technology, Bluebird Care is proud to be at the forefront of change in the care industry: embracing transparency, driving continuous service improvement and empowering our Care Assistants to deliver excellence in care.
“The famil access gives me peace of mind that mum is being cared 4 and I can see how she is that day or what's she's eaten how she is in herself on the days I cannot make visiting her. It gives me peace of mind and you can check anytime day or night. It’s a brilliant service at the touch of your phone”
Daughter of Bluebird Care Warrington Customer
"Love the idea of being able to look at what's going on with mum with looking over carers shoulder. If I go to see mum before or after the carers have been and something happens I can be kept up to date with the progress. It is easy to use. Love that I can put a message on as a communication method. I look at it every day and it gives me piece of mind".
Relative of Bluebird Care Warrington Customer
We’re always happy to answer any questions about openPASS. Just fill out our Online Contact form or give us a ring on 01925 595 679 (Mon-Fri, 08:30 – 17:00).
