Combining care with technology

 

                                         

Technology is a wonderful thing! At Bluebird Care Warrington our staff now follow digital Care plans on their mobile devices using electronic care management software – a far more efficient, secure and reliable system than the paper ones it replaced.

                                                               

This software allows our care assistants to update care notes and medication records instantly, and facilitates real-time transfer of this information back to staff in the office. Changes to care plans, following a review meeting with a customer, can be similarly recorded by our supervisors and made "live" at the push of a button. 

Because of the investment we have made in this technology, we are better positioned to make informed decisions, take quicker action where required, and are able to offer a safer, more responsive, more consistent service as a result.

Monitoring Your Care

Via using the openPASS app, this allows approved relatives, advocates or neighbours remote access to care plans, care notes, weekly rosters and staff attendance times.

                                                                           

openPASS is available for free download from the Apple and Google Play stores and is accessible via mobile, tablet and online at www.openpass.com.

Openness and transparency are important ideals to us. The introduction of openPASS to our service brings peace of mind to families who can rest assured knowing that their loved one is being well-cared for, a benefit especially valued by those who do not live locally and are unable to pop round to check in on them in person.

In the future, it is hoped that openPASS will be able to extend the secure connection of relevant information to other healthcare professionals involved in our customers’ care, such as their GP and local District Nurse teams.

By combining our expertise in home and live-in care with the latest technology, Bluebird Care is proud to be at the forefront of change in the care industry: embracing transparency, driving continuous service improvement and empowering our Care Assistants to deliver excellence in care.
 

Openpass is a brilliant app it gives me peace of mind that mum is being cared 4 and I can see how she is that day or what's she's eaten how she is in herself on the days I cannot make visiting her. It gives me peace of mind and you can check anytime day or night. It’s a brilliant service at the touch of your phone

Bluebird Care Warrington customer family member

 

"Love the idea of being able to look at what's going on with mum with looking over carers shoulder. If I go to see mum  before or after the carers have been and something happens I can be kept up to date with the progress. It is easy to use. Love that I can put a message on as a communication method. I look at it every day and it gives me piece of mind".

Bluebird Care Warrington customer family member

 

We’re always happy to answer any questions about openPASS. Just fill out our Online Contact form or give us a ring on 01925 595 679 (Mon-Fri, 08:30 – 17:00).