Meet the team

Working for Bluebird Care,  I realised immediately that looking for Care Assistants was a much more personal experience than I had had before in my career.

While I am familiar with the reality of having someone you love looked after by less than committed strangers, I now have the opportunity to make a difference in this for other people.

Becoming a Care Assistant is not something that only training can create.  Finding the wonderful people, who have the natural warmth, empathy and initiative to provide the support, encouragement and care that makes the difference to each individual, is challenging and intense.

I am usually the first contact and so I get to know every carer who comes to us individually. Our Care Manager conducts the second interview and then each successful person is invited to join us to train, as if we were choosing for someone personally important to us.

I support the new carers during training and watch them become respected and vital members of our team. Training is ongoing and most visit the office often, sometimes for updates and sometimes just to chat in the warm, friendly atmosphere of the office.

It gives me an enormous boost that I have a part to play in enabling people to remain at home in familiar surroundings in a dignified way. That the ladies and gentlemen that I first chatted to by phone, email and at recruitment events are making such a difference to so many people’s lives.

Outside of work, I’m a busy wife and mum, spending much of my time supporting my two beautiful daughters with their sport, dancing and singing. My own interests include travelling, dancing, listening to music, reading and cooking!  

I love being around family and friends and I include my work colleagues in that! I feel very lucky; I have a wonderful family and a great job.

Seeing the difference we make to people - seeing the change in their faces when we look after them and give them what they need, reassuring them.   

It’s a privilege to be able to contribute towards supporting people to staying in their own homes, staying where they want to be.  

It’s my life, I love what I do!

Before I joined Bluebird Care, my background was in Beauty Therapy.

In the months leading up to my career change, my mother’s health had deteriorated and I found myself caring for her daily.  This experience made me look at life differently and I realised how many vulnerable people there are out there who need some kind of support from others just to be able to live their lives.  I started volunteering at a local food bank twice a week but I still felt that I could be doing more.  

Joining the Bluebird team, initially as a Care Assistant, I was soon promoted to Team Leader, then Care Supervisor and I am now Customer Supervisor and part of the office team.

Having started as a carer, I have the all-round knowledge I need to support our Carers and our  Customers to ensure best care practice.  I still do some care work – it keeps me grounded and helps me feel I am giving back and making a difference.

I’ve wanted to help others for as long as I can remember. 

When I was little, my grandad suffered a stroke.  He lost mobility in his left hand and my siblings and I would visit him as often as we could, encouraging him to do the hand exercises his doctor had prescribed.  Little by little he gradually regained his strength. 

This was almost magical for me.  As a young girl, I had already learned the lesson that caring for my grandad and believing in his abilities – when he hardly believed in them himself – really paid off!   The desire to help others has been a lifelong passion ever since.  I feel it’s my vocation and I’m proud of my ability to feel empathy and connect with people.  My career with Bluebird Care is a dream come true for me and my enthusiasm remains as strong as ever.

 I am proud to represent the company well and uphold its high values.