Our values

Because values drive culture

We believe that values drive culture

 

To our mind, happy employees = happy customers.

Life would be boring if the only ice cream was vanilla and it's the same for people.  We employ all colours, shapes, sizes and persuasions but the one thing they all have in common is they are great people, worth their weight in gold who share our values... and by the way, we never value profit over people.

Real care, delivered properly, is so much more than just a series of tasks.  Instead, it’s building relationships and going above and beyond what is expected, exceeding expectations wherever possible to deliver a service you can trust.   

We have a reputation for being excellent employers delivering excellent care.  It's what we are all about.

I would very much like to thank Hera, I cannot speak highly enough of her. Her qualities are numerous and various. She is ultra-punctual to the point of always being at least 15 minutes early, and extremely rarely late. She has a sunny disposition only matched by her consummate professionalism. Nothing is too much trouble for her. Hera's attention to detail and attentive listening skills are second to none. She has a wicked sense of humour and is always patient and thoughtful. But what really sets her apart is her genuine and sincere care, concern and (professional) affection for my mother. She's one in a million.

We are the experts

It is no accident that in our most recent Customer Satisfaction Survey, 100% of those who responded said that they would recommend us to family and friends.  We are enormously proud to tell you that Not all care is the same....

Click here to read our full customer satisfaction report.