The results are in for our Annual Customer Quality Survey 2021.
Whilst Bluebird Care East Staffs and South Derbyshire has an excellent reputation in the local community, we recognise that we are only ever as good as our customers say we are.
12/01/2022
Whilst Bluebird Care East Staffs and South Derbyshire has an excellent reputation in the local community, we recognise that we are only ever as good as our customers say we are.
We are always seeking ways to improve and perfect what we do and conducting our Annual Customer Quality Survey is one way of measuring what our customers really think.
This past year has been an extremely challenging one for all, non the less we continue to see it as a privilege to provide care and support to our customers. We endeavour to do this with compassion and empathy, 24 hours a day, 7 days a week. Our latest survey demonstrates some very encouraging results, notably, 100% of our customers are satisfied with the service they receive, as well as feeling we provide a safe and effective service that meets their needs.
We received some lovely comments:
Care staff are always willing to give over 100 percent every day and like no other care company I have, Bluebird Care will shop for me, and any other need I have they will provide for.
Everyone is professional and caring.
I'm satisfied with all care I receive they do everything I ask.
We are thrilled that a high number of customers individually acknowledged specific care staff. Our customers felt that those individuals deserved special recognition and we have passed on these lovely comments to the staff.
Click our Customer Quality Survey to read the full results.
We would like to thank everyone who has taken the time to complete our annual surveys. With your feedback, we can make the Bluebird Care service the best it can possibly be.
To find out more about our services please call us on 01889 358588.
