Meet the team
Why not spend a few minutes getting to know us? Find out about our dedicated and professional team below.
Between them, our team here at Bluebird Care Trafford, combine a wealth of skills, knowledge and experience that equip us to support a wide range of customer needs.
This is underpinned by a strong set of shared values, which centre around customer service excellence and recognition that we need to support our front-line staff and each other, working collaboratively.
We are a dedicated and compassionate team who strive to achieve the highest of standards and go the extra mile to achieve outcomes for our customers and ensure a service that is Safe, Effective, Responsive, Caring and Well Led.
Katy’s early career interests followed her passion for beauty and fashion, where she gained an NVQ Level 3 in Hairdressing, taking additional courses in make-up to supplement this.
After having her two girls, Katy started to help out at the local school, initially as a volunteer before securing a role as a Teaching Assistant. Whilst there, Katy gained her NVQ Level 3 in Children and Young People’s Workforce.
Originally from Nantwich, Katy and her girls moved to the Manchester area in 2017 to be with her partner and his two sons. Completing the family is Minnie the pug dog.
Although a busy Mum, Katy is an active fundraiser for the Cystic Fibrosis Trust which is a cause close to her heart. She participates in many challenges such as sponsored runs and an event called Great Strides 65, as well as helping to organise events like non uniform days to raise money.
Katy loves to spend time with her family, such as going on bike rides and walking the dog. And of course, there is the small matter of an upcoming wedding to plan for……
Live in Care Manager
Richard joined the Bluebird Care Trafford team, having worked in social care for the last 9 years.
His early career encompassed eleven years working in the Liverpool youth service undertaking various different roles and progression opportunities. Whilst in this sector, Richard obtained a BA Hons. degree in Youth and Community Studies from Liverpool John Moore’s University.
Feeling ready for a new challenge Richard made the transition into the health and social care sector, working as a Residential Care Manager for 4 years, before commencing as a Team Leader with a well-respected health and social care charity for a number of years. His most recent role prior to Bluebird Care, involved setting up a flat scheme for adults who had autism and a learning disability diagnosis.
About his role current role, Richard explains:
“My favourite aspects of this job are going out to see the customers in their own homes and observing how well the Carers provide high quality care and support. There is nothing more satisfying than getting great customer feedback”.
In his spare time, Richard likes to travel and go walking. He has a cat called Coco, and a chocolate Labrador puppy called Barney. When not busy with puppy training, Richard and his partner are busy with renovating their home.
Colleague Care Supervisor
From University (a very long time ago) I went to work for a survey company working in the oil and gas industry, I spent several years out in the middle and far east. Then after recovering from a bad car crash, I changed jobs and worked as a computer systems engineer travelling around the UK and Europe, and was with the firm for 25 years before being made redundant.
After trouble finding work I trained in Security and worked up to a security manager then became operations manager of an entertainment centre. Due to major changes in the job description I resigned and decided to look for a career in care (after a family discussion), my wife and two daughters all worked in the NHS. I started as a carer with Bluebird as they seemed to be different than the rest of the care companies (in a good way) and really enjoyed it, I was asked in my first year to apply to become a care coach which I did and enjoyed supporting my fellow carers.
Care Coach has now developed into Care Colleague Supervisor which involves a lot more work in the office but I still get out for supervisions and help out doing care visits when needed.
When I’m not working I have four grandchildren and an allotment to occupy me.
Office Administrator & Accounts Assistant
Danielle started with Bluebird Care Trafford in 2017 as a Care Assistant, however she would often be put on to the rota to help out at the office, which gave her the confidence and experience to move in to an Administration role in due course. As time has progressed, Danielle has relished taking on additional responsibilities including that of Accounts Assistant.
With a previous background in customer service and hospitality, Danielle is perfectly placed to be the first point of contact for visitors to our office.
Before going on to have her son with her partner, Danielle completed a degree in Exercise, Physical Activity and Health at the University of Salford. Whilst he was young, she returned to college and achieved a Level 3 qualification in Body Therapy, followed by an Advanced Technical Diploma in Complimentary Therapies. As you can see, by her own admission Danielle has a thirst for learning!
Although her current role with us is quite a diversion from her original career intentions, Danielle says:
“I love my job… it can be challenging at times, but I like to be able to improve processes and help things to become more streamlined; I find it really satisfying when I can find a resolution to a problem”.
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