Why Choose Bluebird Care

Why use a CQC Registered Care provider , rather than self- employed staff or placement agencies?

What are the benifits of using Bluebird Care as your trusted service provider?

As a care service provider, but unlike some other care companies, Bluebird Care Totton live-in care staff are directly employed by us. This means that they are on our own payroll and we undertake to make all relevant checks on Care Assistants in our employ, including right to work and and enhanced criminal record (DBS) check.

All of our Live-In care Assistants are provided with annual comprehensive training that takes an interactive approach to learning. We also believe we have a personal responsibility to ensure they are connecting with the customer and that they have the specific skillset to deliver against their customer’s care needs. Live In Care is like a Match making service. The person who will live the care assistant in the house will need to feel safe and comfortable with the assigned care assistant. Often this is not an immediate match . Often we trial several different care assistants as we do recognise to have somebody living in your house could lead to stress and irritation . And this is not good for our customers nor even our care staff . So we ask customers and families to understand this principal . All our carers come from different backgrounds and we will try to match what we think would work in the best interest of you as well as your family or whoever is involved in the monitoring of care staff. 

If you start with live in care , we supervise our staff very closely and support them via our local teams. If the match does not work , we will endeavour to rotate the carer out and replace them within one or two weeks if possible . That flexibilty you will not get if you employ directly a Personal assistant .

 The benefit of us at Bluebird Care is that there is a network in tn England and we could source people if it is required out of there.

Whatever the level of care required may be, our live in team and local team will make sure that you have the right support at all times , providing reassurance for those relying on our service. 

Should I just employ a carer directly?

If you hire someone to carry out care and support for you at home – paid by you personally or with direct payments – you may legally be classed as an employer. This brings with it certain responsibilities, such as, but not limited to:

  • Registering as an employer with HMRC
  • Carrying out employee checks to ensure they have a legal right to work
  • Operating PAYE where applicable to pay their salary
  • Adhering to working time regulations and paid holidays
  • Providing statutory sick pay
  • Taking out employers’ liability insurance

Whilst at first view , this might be more attractive for financial reasons, often when illness or holdiay cover is needed , you will find it difficutlt to source another carer. Also from experience , a personal assistant might be viewed as beneficiary due to more direct personal involvement but this can back fire as well, as it could cover up other problems like neglect , abuse etc . Thsi will only be spotted if you have a team of carers who regularly rotate in and out . 

Emotional attachment is good to a certain degree but often decisions needs to be taken with rational and in the best interest of our customer as well as their beloved involved .


How to find the right care for you or your relative

1. Find your local office

Bluebird Care delivers care from locally based offices, find yours to start your care journey today.

2. Get in touch with us

Fill in our call back form or give us a call to find out how we can help you.

3. Assessment

We’ll come out to you to find out what you or your loved one needs to help stay independent at home.

4. Care team chosen & care starts

You'll be cared for by our specially trained team to support you to remain at home for as long as possible.

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