Pamela's Story
Arranging Day and Night Live-in Care: Pamela's Story
When Pamela's husband needed support throughout both the day and night, the family turned to Bluebird Care for help arranging live-in care at home. Alongside organising the care itself, the local team helped with the practical details to make sure their home was ready for overnight support.
Nothing was too much trouble. Great service.
Arranging day and night support at home
Pamela's husband needed the support of a live-in Care Expert during both the daytime and overnight.
For Pamela and her husband, arranging this support meant finding a way for him to receive the care he needed while continuing to live in familiar surroundings at home.
Pamela explained:
My husband needs a day and night time live in carer.
Helping with the practical details
Arranging live-in care can involve practical considerations as well as putting the right care in place.
In Pamela's case, the family needed a bed for the Care Expert who would be staying overnight.
Rather than leaving the family to resolve this themselves, the Bluebird Care team responded quickly and helped find a solution.
Pamela recalled:
A Bluebird representative quickly organised a colleague to put together a flat pack bed to accommodate the night time carer.
It may seem like a small detail, but for Pamela it was part of making sure everything was ready for her husband's care to begin.
Nothing was too much trouble
Pamela's experience wasn't only about arranging a care package. It was also about having a local team willing to help when an unexpected practical issue arose.
She summed up her experience simply:
Nothing was too much trouble. Great service.
Having a responsive team can provide additional reassurance when families are making significant changes to the way a loved one is supported at home.
Live-in care built around the individual
Live-in care can provide more comprehensive support for someone who would prefer to continue living in their own home.
Having a Care Expert staying in the home can provide greater continuity, with care personalised around the individual's circumstances, routines and preferences.
For families like Pamela's, it can also provide reassurance knowing that the right support has been arranged at home.
Considering live-in care for someone you love?
If someone you love needs more comprehensive support at home, our Tonbridge & Royal Tunbridge Wells team can help you explore whether live-in care could be suitable.
We'll take the time to understand your circumstances, the support required and what's important to the person receiving care.