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News

Marlene’s Story: Nine Years of Compassionate Care with Bluebird Care Taunton & Mid‑Devon

Community

South West

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10th December 2025

10th December 2025

For more than nine years, Marlene has trusted Bluebird Care Taunton & Mid‑Devon to support her at home. Living with diabetes and having had one of her legs amputated, she requires daily assistance and specialised support - but for Marlene, Bluebird Care means much more than practical help. It’s about kindness, understanding, and friendship.

A Long‑Standing Relationship Built on Trust

Marlene receives visits four times a day from carers she knows well. Over time, these familiar faces have become a reassuring part of her daily routine. Whether it’s help with medication, personal care, or managing her diabetes, her team of carers understand her complex needs and provide the right support with professionalism and compassion.

She describes them as polite, friendly, and always up for a chat or a joke, turning each visit into something she genuinely looks forward to.

Support That Goes Beyond Home Visits

What stands out most to Marlene is that the exceptional service doesn’t stop with her carers. The office team at Bluebird Care Taunton & Mid‑Devon also play a vital role in her experience. She says she’s thrilled with the service, not just from the carers but also from the staff at head office.

Marlene knows that if she ever has a problem or concern, the team will go above and beyond to help her, making sure everything is sorted quickly and with care. This ongoing communication and personal support give her complete peace of mind.

A Recommendation from the Heart

After nearly a decade of care, Marlene doesn’t hesitate to recommend Bluebird Care Taunton & Mid‑Devon to others looking for professional and reliable support. Her story highlights the service’s dedication to continuity, compassion, and genuine human connection - qualities that have made Bluebird Care a trusted name in home care across the region.

Compassionate Care, Tailored to You

Marlene’s experience reflects what Bluebird Care Taunton & Mid‑Devon strives for every day: safe, regulated, and person‑centred care delivered with warmth and respect. Whether supporting customers with complex health needs or simply offering a friendly conversation, the team ensures everyone feels valued, listened to, and cared for.

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