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About Us

You are here:    Swale   »   About Us   »   Meet the Team
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Bluebird Care

Meet the Team

Charmaine Grech

Owner/Care Manager

Bluebird Care Swale is owned and managed by the Director Charmaine Grech.  

I finished my training as an Occupational Therapist in 1993.  I was awarded a scholarship in 1996 by the British Association of Occupational Therapists and continued to pursue my studies to obtain a Bachelor of Philosophy in Occupational Therapy by 1998.  I have since had varied experience in the field of physical and mental disability, both in the UK and overseas.  My experience in rehabilitation is vast to include trauma and orthopedics, neurology (such as stroke rehabilitation), paediatrics, general medicine and surgery, spinal injuries and terminal care.  Throughout my career I have consistently updated my skills in my key clinical areas in order to maintain my continuous professional development.

Later on in my career I decided to branch off in medico legal consultancy and I became an expert witness where I prepare reports that analyse and quantify past, present and future care for complex care cases.  I have undergone formal training as an expert witness and provide expert evidence for the court. 
Throughout my career I worked in various healthcare settings, NHS and independent.  I have always aspired to run my own domiciliary care agency to be able to bring together my experience and passion in care of the elderly.  Bluebird Care provides high quality care at home and I am very privileged to be part of the network.  I conquer with their principle of “Good old fashioned service” and I will ensure to continue to provide this high quality care to all our customers.

I like to think of our customers as my very own parents or relatives. Only this way can I provide uncompromised, best quality care.” 

Andrew Gillett

Consultant Solicitor

I specialize in dispute resolution & litigation matters within private, public authority, local government & commercial arenas. I have also undertaken high profile criminal work addressing the most serious of criminal offences.

I am recognized as “a practical and plane talking lawyer who brings his extensive knowledge & experience to providing effective, real time solutions to problems that would otherwise keep you awake at night.”

I have throughout my career undertaken an operational role in audit & compliance matters, both within the practices for which I have worked & for public & private sector clients implementing & managing quality assurance standards including ISO9001, LEXCEL and current regulatory requirements in the Health, Insurance and Financial Services sectors.

I was part of the team that implemented the first quality assurance standard for a law firm in Wales.

My experience in addressing & preventing wide ranging fraud, and in particular insurance fraud, spans the entire control process from first notification of loss and identifying potential fraud through proactive pre and post litigation handling and the civil / criminal options available to ensure the recovery of the proceeds of crime and effective sanctioning of those responsible.

I am a founding member & former Vice Chairman of the Midlands Fraud Forum & have spoken, written & been published comprehensively on compliance matters & fraud.
Claire Holmes

Office Administrator

Prior to working for Bluebird Care I worked as a teaching assistant at a special needs school as well as working for a care company.

I have two children and a dog who is my favourite child!
Lynne Wright


Prior to working for bluebird care  - I first started my career working in administration for a retail company.  I went on to healthcare after caring for my  mum.   I was senior healthcare assistant in a nursing home before changing to bluebird care. I have 3 children who keep me busy and help with rainbows and brownies and also enjoy making celebration cakes as a hobbie.

Melinda Street

Deputy Head of Care and Support

Prior to Bluebird Care, I was employed as a senior care worker in a large residential home for adults with Mental Health issues. I joined Bluebird Care Medway in January 2014 as a care assistant and went on become a care mentor and was awarded Spirit of Bluebird in March 2015.

 In January 2016, I moved over to the Bluebird Care Swale team as a care supervisor as I wanted to progress with my career in the Healthcare sector.

I love my job role. I like being able to provide our customers with the excellent care that I would wish for my own parents and relatives.

Natalie Harris

Care Support Supervisor

Natalie first started with Bluebird Care in 2015 as a care assistant. Natalie comes with lots of experience and has followed the career journey path way with Bluebird Care (Swale)

Natalie first started off in the Care Sectory in 2006.


''My background inspired me, from a young age i was supporting a member of my family and enjoyed the experience very much. I Carried out my work experience at a day centre for people that have learning disabilities, i really enjoyed my time there.''
Rebecca Glass


I work in the Bluebird Care office as Admin Support, prior to this I worked as  a care Assistant for Bluebird. I opted for a complete career change after nearly 10 years as an office Supervisor. I felt I wanted to give "something back" and a role in this sector gives me that opportunity, and is so rewarding.

Shona Pay

Care Coordinator

Ozgur Iplikci

Financial Controller

Ozgur graduated from Canterbury Christ Church University in 2012  having gained a Bachelor of Science degree and combined honour in Business Studies and Human Resources Management

​She joined Bluebird Care (Swale) in August 2014 after gaining experience in private property management with a finance company.

​Ozgur quickly progressed within Bluebird Care and was soon promoted to Financial Controller. She also gained the prestigious award of Employee of the year in 2015.  She is very passionate about her role and having directed her own business previously she understands the complexities and problems involved.  She prides herself in having the ability to perceive situations from both employee and employer perspectives.
Kerry Turner

Care Mentor

Kerry  joined Bluebird Care as a Care Assistant in February 2016.  She has progressed through our career pathway and gained promotion to Care Mentor in Janaury 2017

Susan Russell

Assistant Supervisor

Details to follow...