Testimonials & case studies

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Our Residents thoroughly enjoyed spending time with the two dogs.  This in turn, led to the Residents reminiscing about their home life and their precious pets.
We would definately recommend this service
A huge thank you

OR, Pet Therapy Testimonial - January 2020

Bluebird Care Swale went above and beyond to help us, and get my Husband the care and equipment he needed. The Office Ladies were so kind and took care of everything. The Carers we had attend the calls were lovely and so helpful and understanding. It really helps during these difficult times to have help and support. Thank you so much

 

JG June 2020

I am very very pleased with the care that my Wife is receiving from Bluebird Care Swale, especially from her regular Carer who is amazing she really is, she goes above and beyond for my Wife 

LW June 2020

Dear Bluebird Team,

I'm getting in touch to say a big thank you for looking after our Mum.

I contacted you last year when my sister and I were finding it increasingly difficult to care for Mum at home. So, after some discussion and advice from the team at Bluebird, Mum started having 4 morning visits a week. Your team have proved absolutely invaluable since then.

Last week - Mum had a sudden decline in being able to care for herself. My sister and I are both unable to visit at the moment, so Bluebird Care really have been a life-saver!

My sister (who lives close by) is your main contact for Mum, she say's your team were so helpful last week when she was having a crisis with looking after mum, who had an infection. You even contacted the doctor.  Together with the Bluebird team my Sister has arranged 3 x daily visits. What would we have done without you!

The carers, are brilliant at checking mum's ok and responding to any problems we might have with her on a day by day basis.

So again, huge thanks for being there. Hoping you and the team are keeping safe.

With very best regards.

AOC March 2020

Following the recent death of my Wife, I feel I must write to thank your company for providing the care to her during the past 3 months.

Each of the Carers who attended to my Wife's needs, showed commitment to the job, compassion towards her and were professional throughout and I cannot thank them enough.

I would have no hesitation in recommending Bluebird Care Swale to others

TN February 2020

Our Residents thoroughly enjoyed spending time with the two dogs.  This in turn, led to the Residents reminiscing about their home life and their precious pets.

We would definately recommend this service

A huge thank you

SC January 2020

I would just like to say a big thank you for your service.  The Carer was a lovely caring girl and looked after my Husband very well. 

I know he was much happier at home than going away for respite.

Thank you again

GR 27th November 2019

We wanted to share the wonderful feedback from a KCC Care Manager that two of our Carers recently received while being monitored during a call.

The comments these ladies received included-:

"Great communications, fantastic empathy, really great overall care, a great relationship with the Customer which was obviously really important at this worrying time for her. "

This is quite an accolade, and it is really lovely to hear such great comments

KCC August 2019

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